Industry Event Program Management - Own the full lifecycle of 100–120 annual industry conferences — from event selection and contracting through onsite execution and post-event follow-up - Manage national association events, state association events, speaking engagements, and new vertical programs (e.g., wealth management) - Evaluate event performance against pipeline and retention benchmarks; make data-informed recommendations on portfolio optimization - Run quarterly assessments of events and lead generation processes and adjust as needed - Continually innovate ideas for sponsorship deliverables and activations - Manage association partner relationships to ensure sponsorship and contract/agreement fulfillment People Leadership - Provide coaching, development support, and day-to-day oversight - Foster a collaborative, accountable team culture consistent with Ncontracts' values Sales & Cross-Functional Partnership - Serve as the primary Events liaison to the Sales team for industry conference planning and post-event follow-up - Support post-event lead routing, follow-up accountability, and Salesforce pipeline attribution in partnership with marketing ops - Assist sales team members with proper lead capturing best practices - Collaborate with Marketing channels on pre- and post-event campaigns tied to industry events Ncontracts-Produced Events Support - Support the Events team with fulfillment of Ngage (Annual User Conference) and other Ncontracts-produced events - Participate in the Ngage logistics committee; other committees may be assigned as needed - Assist with pre-con training and onsite coordination for hosted events as needed Operational Excellence - Support Director with annual calendar planning and ongoing event budget management and reconciliation - Manage project timelines and deliverables to ensure program goals and KPIs are achieved - Communicate program logistics to key stakeholders to ensure seamless coordination - Manage pre-con trainings with cross-departmental colleagues to review onsite expectations - Remain available during events (including nights and weekends) for any onsite troubleshooting needs - Alert manager about risks and deviations to plan and make recommendations for corrective action - Oversee event marketing software selection, maintenance, and ongoing continuous improvement (project management platforms, event technology such as i. Capture, Cvent, Hub. Spot, etc.) Qualifications - Confident managing multiple tasks with strong attention to detail and the ability to prioritize projects in a fast-changing environment while still meeting deadlines - Dynamic self-starter who takes initiative and is highly reliable - Strong verbal and written communication skills; polished and professional when dealing with association contacts, vendors, colleagues, and executive management - Ability to work independently and as part of a team - Ability to read, analyze, and interpret proposal requirements, contracts, or other legal documents Requirements - Bachelor's degree in business, marketing, hospitality, or related field; CEM or CMP a plus - 5–7 years of relevant experience planning corporate events, conferences, or marketing programs for a B 2 B company - Experience with financial institution association events strongly preferred - Proven ability to manage a high-volume event portfolio with strong attention to detail - People management experience preferred - Hub. Spot and Salesforce experience required; familiarity with Cvent, i. Capture, and project management tools (Wrike, Asana, Monday.com Monday.com, or similar) a plus - Comfort with AI tools (e.g., Claude) to enhance productivity and workflow efficiency Preferred Experience - Experience in B 2 B Saas, fintech, or GRC/compliance technology - Comfort with data and ROI reporting - Familiarity with financial institution regulatory/compliance landscape