As the Technical Support Representative, you will: - Maintain and support Concord's Corporate office computer network and users. - Provide help desk support for Concord's corporate office and hotel properties for hosted applications, systems and services. - Perform basic computer training for Corporate staff on network functions and applications. - Provide technical support for Concord's High Speed Internet Systems. - Monitor and ensure corporate and hotel network security. - Participate in the rotation of coverage for off hours responses to escalations and network issues. - Perform scheduled server and hardware maintenance tasks as outlined in recurring task assignments. - Assist in ensuring backup systems are correctly functioning and user data is protected and recovery practices are tested. - Maintain a favorable working relationship with all other company employees to foster and promote cooperative and harmonious working climate. - Technical support experience in IT desirable. - Project a favorable image of Concord Hospitality to all. Benefits of Working for Concord Hospitality We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/ LT disability options, 401 K options, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities.