Merchant Services Telesales Specialist
IRVING
Wednesday, 20 May 2026
Sell a full suite of payment solutions, including point-of-sale (POS) systems, eCommerce gateways, and mobile payment tools. Engage with pre-qualified inbound leads and executing targeted outbound follow-up to drive conversion. Assess client needs and delivering customized merchant solutions aligned to business objectives. Educate clients on payment security, fraud mitigation, and regulatory compliance. Manage the full sales lifecycle, from initial consultation through application, onboarding, and activation. Collaborate with internal partners to ensure a seamless, end-to-end client experienceSupport inbound inquiries from customers and prospects within the Merchant Services contact center. Assist with account setup and onboarding across multiple platforms and industries. Navigate multiple systems to address questions related to funding, billing, interchange, and payment operations. Consistently achieve sales goals, service standards, and key performance metrics. Required Qualifications:2 years of Merchant Services or Contact Center Sales experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education. Desired Qualifications:Experience in consultative sales, financial services, or solution-based selling environments. Merchant Services, payments, or fintech industry experience. Proven success managing outbound sales efforts and pipeline development. Bilingual Spanish proficiency. Experience handling inbound customer service inquiries alongside sales responsibilities. Understanding of financial documentation, regulatory disclosures, and compliance requirements. Excellent verbal and written communication skills. Proficiency navigating CRM tools, multiple systems, and Microsoft Office applications. Demonstrated ability to meet or exceed sales targets, KPIs, and performance goals. Job Expectations:Schedule between 8:00 AM – 6:00 PM CST, Monday–Friday. This position offers a hybrid work schedule at one of the listed locations on this posting. This position is not eligible for visa sponsorship. Posting End Date: 4 Jun 2026 - Job posting may come down early due to volume of applicants. We Value Equal Opportunity. Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.