The Human Services Analyst will provide clerical assistance to the unsheltered homeless where they reside as part of a street medicine initiative of the Health Care for the Homeless Program. The incumbent will be responsible for engaging potential clients, helping with eligibility applications, organizing clients on a first come first serve basis, entering data in data bases and excel spreadsheets, scheduling appointments and driving the mobile unit. The work is field-based and will go out into the community to engage with the homeless population. Completes daily engagement of unsheltered patients in the community and clinic setting, such as handing out Narcan and other harm-reduction items as directed by clinical team. Assists patients with obtaining community supports and resources as needed and in conjunction with the Directions for Living Case Manager. Uses multiple computer applications to perform duties and keeps technical skills currents which includes athena. One, NextGen, Carescope, max. RTE, Eaglesoft, and HMS. Interviews and determines financial eligibility for services based on established criteria for new and established clients. Registers and checks in clients Monitors daily Street Medicine schedule and communicates with clinic staff as needed Photocopies and/or faxes medical record based upon appropriate requests; ensures medical record releases are Serves as the primary driver of the Street Medicine vehicle, ensuring timely arrival at scheduled locations daily. Responsible for daily set up and break down, fueling, and ensuring cleaning of the Street Medicine vehicle. Required Knowledge, Skills and Abilities: Ability to plan, organize and coordinate work assignments. Ability to establish and maintain working relationships with others. Ability to type and/or in a keyboard control data input device, adding machine and utilize other office equipment. Ability to follow instructions. Skill in working effectively with the public. Knowledge of computer systems. Ability to communicate effectively both verbally and in writing. Have dependable transportation. Qualifications: Minimum- Access to reliable transportation Experience working in a medical clinic environment, including knowledge of medical terminology Three or more years of customer service experience Three or more years of data entry experience Preferred- Three or more years of experience determining financial eligibility for services Experience working with the homeless population Experience providing services in an outreach setting Experience driving and maintaining a business vehicle Florida Department of Health Mission, Vision, and Values: Mission: To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts. Vision: To be the Healthiest State in the Nation. Values: I nnovation: We search for creative solutions and manage resources wisely. C ollaboration: We use teamwork to achieve common goals & solve problems. A ccountability: We perform with integrity & respect. R esponsiveness: We achieve our mission by serving our customers & engaging our partners. E xcellence: We promote quality outcomes through learning & continuous performance improvement. Where You Will Work: Bayside Health Clinic: 14808 49th Street N. Clearwater, FL33762 (Field Based) The Benefits of Working for the State of Florida: Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including: Annual and Sick Leave benefits; Nine paid holidays and one Personal Holiday each year; State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options; Retirement plan options, including employer contributions (For more information, please click Flexible Spending Accounts; Tuition waivers; And more! For a more complete list of benefits, visit Please be advised: Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process. This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check Successful completion of a drug test is a condition of employment for safety-sensitive positions. Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement. The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system. E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility. Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days. All Florida Department of Health positions require the incumbent to be able to learn and communicate effectively, orally and in writing, in English. Applicants who do not meet this requirement will not be considered.