Leads the development of facility management goals and objectives, and executes initiatives by managing project timelines, cost tracking, and completion. Oversees University’s third-party facility service contract for custodial, grounds, and maintenance, including quality assurance, contract reporting, monitoring, and KPI management. Collects, reviews, and generates reports to track progress of KPI and facility data, provides performance feedback to vendors and University leadership. Coordinates with stakeholders on facility outages, closures, and changes in service scope; ensures accurate data capture for contract modifications. Reviews invoices and payments for accuracy and compliance; monitors contract status and deliverables. Supervises, trains, and manages employees and student workers. Provides a high level of customer service to internal and external stakeholders seeking feedback to continually improve service quality. Responds to emergency outages. Acts as a liaison for facilities services. Acts as representative of Campus Operations and as valued member of TSU as part of the A&M system and performs other duties as assigned, including serving satellite campuses. Minimum Qualifications. Required Education and Experience: Bachelor’s degree or equivalent combination of education and experience. Seven years of related experience. Required Knowledge, Skills and Abilities:Excellent verbal and written communication, organizational, interpersonal, proofreading, and time management skills. Ability to prioritize and manage multiple projects and meet deadlines. Skills in word processing, spreadsheets, and database software. Analytical and problem-solving skills, including the ability to interpret data and support evidence-based decision-making. Excellent customer service and problem-solving skills. Ability to multitask, work independently and work cooperatively with others. Ability to handle sensitive and confidential information with discretion. Ability to maintain the security and integrity of critical infrastructure, which may include communications systems, computer networks and systems, cybersecurity systems, electrical grid, hazardous waste treatment system or water treatment system. Compensation & Benefits. Salary: Commensurate with experience. Qualified candidates are encouraged to submit a completed application for consideration. Initial review of applications will begin immediately and continue until position is filled. Application Procedure:During the application process applicants have one opportunity to enter the requested information, upload documents and Submit the application. Applicants will not be able to make changes or add additional documents once the application materials have been submitted via "Submit" action. Employment applications must include:Completed online application. Cover Letter / Letter of Interest addressing qualifications. Curriculum Vitae or Resume. At least 3 current professional references and their full contact information Applications received by Tarleton State University must have all job application data entered. Failure to provide all job application data could result in an invalid submission and a rejected application. “See resume” is not an acceptable entry in the job application. Incomplete applications will not be considered.