Supervises dealers and monitors games to ensure integrity and adherence to internal controls. Provides prompt and courteous service to all guests and resolves guest disputes. Ensures smooth dealer rotations and monitors opening and closing of games. Maintains proper chip levels and requests fills as needed. Reviews and processes reports, logs, and paperwork in a timely and accurate manner. Ensures security of casino assets, guest satisfaction, and staff morale. Enforces adherence to Title 31 procedures and all regulatory requirements. Upholds 4-Star/4-Diamond service standards while promoting a clean, professional work environment. Observes games for accuracy and reports irregularities to management. Demonstrates thorough knowledge of all table games, procedures, and house rules. Performs other job-related duties as assigned. SUPERVISORY RESPONSIBILITIES: Provides leadership, direction, and motivation to table games dealers. Recruits, trains, and evaluates team members in accordance with company standards. Enforces grooming and conduct expectations, delivers feedback, and initiates disciplinary actions as needed. Maintains a professional, safe, and positive work environment. QUALIFICATIONS: Working knowledge of all table games, dealing procedures, house rules, and internal controls. Familiarity with Title 31 requirements and gaming regulations. Strong leadership, interpersonal, and organizational skills. Proficiency in Microsoft Office and other PC-based software programs. Ability to maintain confidentiality and demonstrate high professional ethics. Excellent communication and guest service abilities. EDUCATION and/or EXPERIENCE: High school diploma or equivalent preferred. Additional coursework in Business, Hospitality, or Gaming Management is preferred. Completion of formal table games dealer training is required. Minimum of 3-5 years of experience in table games operations, including at least 1-2 years in a supervisory or dual rate role. Proven ability to oversee multiple table games, monitor dealer performance, and ensure game integrity and guest satisfaction. Strong knowledge of game rules, protection procedures, regulatory requirements, and internal controls. Experience handling guest disputes, maintaining shift documentation, and coaching team members in a fast-paced environment. Excellent leadership, communication, and problem-solving skills. Must be able to obtain and maintain a valid gaming license in accordance with regulatory requirements. LICENSES, CERTIFICATES, REGISTRATIONS: Must have successfully completed a background check and obtained a gaming license issued by the Morongo Gaming Agency, as required. LANGUAGE SKILLS: Must be able to read and interpret documents in English, such as instructions, guidelines, policies, and procedures. Must also be able to communicate clearly and effectively with team members, management, and guests.