Greets guests promptly with professionalism and a welcoming attitude, ensuring a positive first impression and exceptional guest experience. Accurately takes and calls out food and beverage orders using the point-of-sale (POS) system, ensuring precision and efficiency in every transaction. Operates the cash register accurately, processes guest payments, discounts, comps, and room charges in accordance with company policies and established procedures. Presents, delivers, and retrieves guest checks, ensuring all payments are processed correctly and change is returned promptly. Prepares and serves meals, beverages, and side items from steamers and other kitchen equipment while maintaining quality, consistency, and proper presentation standards. Ensures timely and accurate delivery of all guest orders, maintaining communication with kitchen and service staff to guarantee smooth operations. Maintains thorough knowledge of the menu, including ingredients, preparation methods, and presentation standards, to provide accurate information and recommendations to guests. Restocks and replenishes inventory and supplies - including condiments, utensils, coffee, beverages, and service items - to maintain readiness and efficiency. Maintains cleanliness and organization of the cashier station, counters, service areas, dining rooms, and behind-the-counter workspaces at all times. Sweeps, mops, clears walkways, removes trash, and sanitizes guest areas to ensure a clean, safe, and inviting environment for both guests and team members. Ensures compliance with all food safety, health, and sanitation standards, including proper handling and storage of food, utensils, and equipment. Lifts, moves, and transports stock, beverage crates, and supplies as needed to support daily operations. Coordinates dining room seating, assists with plating and food line duties, and delivers meals to guests as directed to support seamless service flow. Performs opening, side work, and closing duties per operational guidelines to maintain efficiency and readiness for the next shift. Verifies guest identification to ensure compliance with alcohol service laws and adheres to all ABC regulations, RBS training standards, and internal policies. Performs other job-related duties as assigned to support overall operational success. SUPERVISORY RESPONSIBILITIES:This position does not have direct supervisory responsibilities but may provide guidance or support to other team members. QUALIFICATIONS: Pleasant, cooperative, and professional demeanor. Ability to tactfully and diplomatically address guest concerns. Strong guest service skills and the ability to maintain a positive working environment. Basic understanding of food handling procedures and workplace safety. EDUCATION and/or EXPERIENCE: High school diploma or equivalent required. Additional coursework in customer service, hospitality, or accounting is a plus. Food Handler Certification required or must be obtained upon hire. Minimum of 6 months to 1 year of experience in a cashier or customer service role, preferably in a retail or food service environment. Experience operating POS systems, handling cash and credit transactions, and balancing cash drawers. Strong communication and guest service skills with a friendly and professional demeanor. Ability to multitask, work efficiently under pressure, and maintain accuracy during high-volume periods. Familiarity with basic food safety practices and merchandise handling. Prior experience in a casino, resort, or convenience-style retail outlet is preferred. LICENSES, CERTIFICATES, REGISTRATIONS: Must have successfully completed a background check and obtained a gaming license issued by the Morongo Gaming Agency, as required. LANGUAGE SKILLS: Must be able to read and interpret documents in English, such as instructions, guidelines, policies, and procedures. Must also be able to communicate clearly and effectively with team members, management, and guests.