Provide impeccable customer service. Obtain correct classification of goods for customs release from database, SOP's, tariff book, internet or Customs. Data entry and processing of various import related documentation for submission to US Customs and may handle all PGA's (Participating Government Agencies)Maintain and keep current all shipment documentation in compliance with all record keeping requirements. Adhere to all international importing and exporting regulations. Work closely with other internal staff, departments, other FedEx operations, and customers to deliver high level of service to customers. Process agency brokerage shipments. May handle remote filings. Ensure all government and organizational policies are followed. Knowledge, Skills and Abilities. HS Diploma or GED required. No industry experience required. Data entry/keyboard experience required. MS Office, Outlook, Office equipment (phone, fax, photocopier, printer, scanner) required. Minimum of 6 months’ work experience preferred. Excellent communication skills, verbal and written. Organizational skills. Inter-personal skills. Problem solving skills. Handle high volume of work. Handle time sensitive work. Ability to work independently with minimum supervision. Ability to use multiple systems and reference material. Interact with customers, carriers, brokers, government agencies, internal staff, management of all levels, internal departments. Performs other or additional duties as assigned. Paid training provided. HS Diploma or GED required. No industry experience required. Minimum of 6 months work experience preferred. Data entry/keyboard experience required. Working knowledge of MS Office and email applications such as Outlook using multiple screens and windows. Excellent communication skills, verbal and written. Organizational Skills. Inter-personal skills. Problem solving skills. Handle high volume of work. Handle time sensitive work. Ability to work independently with minimum supervision. Ability to use multiple systems and reference material. Interact with customers, carriers, brokers, government agencies, internal staff, management of all levels, internal departments. Preferred Qualifications: Work Schedule: Tuesday – Saturday: 1:00 pm – 9:30 pm PST - - This role is HYBRID ONLY - - Candidates that live within a 50-mile radius of 8500 Osage Avenue Los Angeles, CA 90045 - - Mandatory overtime may be required during periods of high volume. In addition, working on company-recognized holidays may be necessary. - -