Schedules provider appointments, diagnostic tests, procedures, and treatments. Prepares and maintains daily appointment templates and/or patient records in One Connect (Epic). Communicates all pertinent information to families, physicians, team members, and other patient care areas. Prepares patient materials and documentation according to established procedures. Collects co-payments and validates patient insurance and demographics. Updates payment and patient information. Reconciles One Connect cash drawer daily. Performs validation of the Medicare Secondary Payer Questionnaire (MSPQ). Ensures coordination of benefits and assignment of Hospital Account Record (HAR). Follows standard operating procedures for institution and center. Protects the security and confidentiality of patient information at all times. EDUCATION:Required: High school diploma or equivalent. Preferred: Associate degree or bachelor’s degree would be a plus. EXPERIENCE:Required: Three years of relevant work experience. May substitute additional education for required experience on a one-to-one basis. Preferred: At least one year of recent patient care or patient-facing experience would be a plus. OTHER:Required: Must pass pre-employment skills test as required and administered by Human Resources. The University of Texas MD Anderson Cancer Center offers excellent benefits, including medical, dental, paid time off, retirement, tuition benefits, educational opportunities, and individual and team recognition. This position may be responsible for maintaining the security and integrity of critical infrastructure, as defined in Section 113.001(2) of the Texas Business and Commerce Code and therefore may require routine reviews and screening. The ability to satisfy and maintain all requirements necessary to ensure the continued security and integrity of such infrastructure is a condition of hire and continued employment.