To carry out daily credit control procedures ensuring overdue debts and bad debts are kept to a minimum Accurately supervising customer accounts on a regular basis to ensure the company’s credit control policies and procedures are adhered to Meet all targets set out by the Company Plan Processing and resolving of daily customer accounts queries and issues e.g. copying invoices/statements Collaborate closely with relevant departments regarding credit control activities Post & allocate receipts accurately and in a timely manner Balancing of all accounts on a monthly basis Maintain all files and documentation to a high standard Prepare weekly/monthly/quarterly analysis of outstanding debts and report any issues to AR Manager as needed. Responsible for ongoing evaluation and enforcement of policies and procedures with regard to Credit Control Department Advance unresolved issues Any ad hoc duties that may arise Note: Due to the nature of the business additional duties may be assigned from time to time. Qualifications Technical Knowledge and key attributes: 3 – 5 years’ experience in service industry combined with a system driven approach to credit control Have very good knowledge of Excel (crucial) Have experience of working with Oracle System – this would be an advantage Possess relevant or related financial qualification Have good interpersonal and communication skills Are self-motivated Have excellent phone manner (crucial) Education