Analyzes business needs to determine optimal means of meeting those needs. Determines specific business application software requirements to address specific business needs. Works with programming staff to ensure requirements will be incorporated into system design and testing. Acts as liaison with users of the software to address questions/issues Minimum Requirements:Requires a BA/ BS and minimum of 3 years related business analysis experience, or any combination of education and experience, which would provide an equivalent background. Preferred Skills, Capabilities, and Experiences:Familiarity with healthcare payer systems, claim lifecycle, and reimbursement methodologies, along with a basic understanding of medical billing guidelines and regulations. Exposure to medical coding systems (ICD, CPT, HCPCS) is a plus. Strong analytical abilities to review claim data and identify overpayment trends, along with a problem-solving mindset for troubleshooting issues and testing solutions. Ability to extract insights from data to support claim validation and recovery accuracy. Strong writing skills for provider communications and validation instructions, and the ability to create and maintain policies, manuals, and contracts to support transparency. Clear communication with stakeholders to address workflow inquiries. Capacity to adapt quickly to evolving tasks, new tools, and process improvements, with the ability to multitask. Self-starter, proactive in supporting recovery operations. Work effectively as a liaison between external business partners, vendors, and internal teams. Contribute to a culture of continuous improvement within Payment Integrity. Knowledge of systems capabilities and business operations is strongly preferred. For URAC accredited areas, the following professional competencies apply: Associates in this role are expected to have strong oral, written and interpersonal communication skills, problem-solving skills, facilitation skills, and analytical skills. If this job is assigned to any Government Business Division entity, the applicant and incumbent fall under a `sensitive position¿ work designation and may be subject to additional requirements beyond those associates outside Government Business Divisions. Requirements include but are not limited to more stringent and frequent background checks and/or government clearances, segregation of duties principles, role specific training, monitoring of daily job functions, and sensitive data handling instructions. Associates in these jobs must follow the specific policies, procedures, guidelines, etc as stated by the Government Business Division in which they are employed. For candidates working in person or virtually in the below location(s), the salary - range for this specific position is $64,764 to $97,146. Locations: Maryland In addition to your salary, Elevance Health offers benefits such as a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401 k contribution (all benefits are subject to eligibility requirements). The salary offered for this specific position is based on a number of legitimate, non-discriminatory factors set by the Company. The Company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws. - The salary range is the range Elevance Health in good faith believes is the range of possible compensation for this role at the time of this posting. This range may be modified in the future and actual compensation may vary from posting based on geographic location, work experience, education and/or skill level. Even within the range, the actual compensation will vary depending on the above factors as well as market/business considerations. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, benefits, paid time off, stock, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law. Job Level:Non-Management Exempt. Workshift:1st Shift (United States of America)