Cultivates/builds relationships with client key decision makers including VP/ C-Suite level and National Pharmacy Practice leaders through quality service. Influences and collaborates with internal partners to deliver best-in-class service including resolving operational issues, root cause analysis, and driving recovery efforts that directly influence account retention and growth. Executes client-specific operational deliverables including benefit set up, reporting, and project support as needed. Implements/manages contractual obligations including custom performance/operational guarantees and rebate strategies. Leverages data to track account performance and identify trends/opportunities for input/recommendations on client growth and retention strategies. Responsible for operational understanding of all Rx products and solutions. Supports implementation for new/existing clients and contract renewals. Advises/trains/mentors lower-level Account Management staff. Minimum Requirements:Requires a BA/ BS and a minimum of 4 years of related experience in account management, sales, or managing business/client relationships; or any combination of education and experience which would provide an equivalent background. Preferred Skills, Capabilities and Experiences:TPA experience strongly preferred. Pharmacy background strongly preferred. Travels to worksite and other locations as necessary. For URAC accredited areas, the following professional competencies apply: Associates in this role are expected to have strong oral, written and interpersonal communication skills, problem-solving skills, facilitation skills, and analytical skills. For candidates working in person or virtually in the below locations, the salary - range for this specific position is $99,704 to $156,354. Location(s): California, Colorado, Illinois In addition to your salary, Elevance Health offers benefits such as a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401 k contribution (all benefits are subject to eligibility requirements). The salary offered for this specific position is based on a number of legitimate, non-discriminatory factors set by the Company. The Company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws. - The salary range is the range Elevance Health in good faith believes is the range of possible compensation for this role at the time of this posting. This range may be modified in the future and actual compensation may vary from posting based on geographic location, work experience, education, and/or skill level. Even within the range, the actual compensation will vary depending on the above factors as well as market/business considerations. No amount is wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law. Job Level:Non-Management Exempt. Workshift: