Clinical Transporter - Clinical Transport Services

Melbourne

Thursday, 21 May 2026

To be fully engaged in modeling the Health First I-CARE Values and providing safe and efficient transportation of patients and equipment within the hospitals. The Clinical Transporter is also responsible for providing superior quality, competitive value and outstanding service through transports of patients in a timely and safe manner, working as a team member to achieve goals and objectives of the department. PRIMARY ACCOUNTABILITIES - Personally, facilitates the safe, efficient, and expedited movement of patients from area to area via stretchers, wheelchairs, beds, and cribs and expedited movement of patient related items such as belongings, paperwork, labs, and equipment. Assists in the safe transfers of customers (such as: from bed to stretcher or wheelchair). Provides courteous, professional service by always introducing self to patient and explaining mode of transport, wheelchair vs stretcher. Accurately records the transport and reports the necessary information by correctly using the Teletracking. Appropriately utilizes PPE, and follows HIPPA, OSHA, and Health First’s Policies and Procedures. Actively participates in outstanding customer service and accepts responsibility in maintaining relationships that are equally respectful to all. Safely operates both stretcher and wheelchair. Reports any issues to Manager. Removes broken or defective equipment immediately. Applies Tele Pak Monitor on patient when required, follows process for ensuring patient rhythm is visible and verifies with monitor tech. Consistently practices appropriate hand washing before and after each patient encounter. Receives and confirms proper discharge paperwork and handoff communication with RN prior to leaving origin and ensures at destination proper handoff is completed per policy. Cleans stretcher and wheelchair after each patient transport with hospital approved germicidal product. Per Diem associates float to different hospital facilities per guidelines. Follows proper Morgue processes to ensure a safe transfer of patient. Work Experience MINIMUM QUALIFICATIONS - Education: High school diploma or equivalent. Work Experience: Customer Service, preferred. Licensure/ Certification: Must hold current American Heart Association BLS healthcare provider completion card and maintain annually with no interruption. Knowledge/ Skills/ Abilities: Excellent Customer Service skills and communication. Ability to work independently and with limited supervision. Ability to work effectively in a stressful, fast paced environment. Flexibility to adapt to changing priorities with calm and effective response.

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