Manager-Retail and Catering Services

Brooklyn

Thursday, 21 May 2026

We have an exciting opportunity to join our team as a Manager-Retail and Catering Services. In this role, the successful candidate Responsible for the management and execution of superior quality within all retail and catering operations. Adheres to and promotes the mission, vision and values of the Food and Nutrition Services Department and NYU Langone Health. Achieves a world class level of food and hospitality for our staff, patients, and guests. Job Responsibilities:Demonstrates knowledge of the organizations Core values and incorporates them into the performance of duties. Maintains the appropriate par levels for food / non-food supplies to ensure operational efficiency and eliminate waste for retail / catering services. Merchandizes Retail Services and catered events effectively and creatively to achieve optimal marketing of facilities / image. Prepares / reviews accurate and timely event costing, and other financial reports and maintains accurate safe/cash handling procedures. Participates in the review, revision and / or development of Departmental Policies & Procedures. Maintains a sanitary, safe and efficient operation in accordance with federal, state and local health regulations and all standards set forth by The Joint Commission. Participates in the development and management of the fiscal operating and capital budgets through appropriate review and supervision of resource utilization; inclusive of the development and implementation of cost saving / revenue generation strategies, to meet financial parameters. Develops, coordinates and executes menu cycles / promotions/ service enhancements to increase sales, customer counts, and satisfaction. Participates in the selection, orientation, training and performance evaluations of the staff to provide the opportunity for personal / professional development with a customer service focused approach and ensure all staff met the standards of competency required for satisfactory job performance. Supervises subordinate staff. Provides all facets of special event planning and interacts positively and collaboratively with clients, vendors, and other sub-units / departments to foster effective partnerships and deliver desirable outcomes. Maintains quality food and service at all designated retail venues and catered events with a hospitality focus for achieving excellence in customer service. Minimum Qualifications:To qualify you must have a Bachelors Degree in Food Service Management, Hotel / Restaurant Management, Hospitality Management, or a related field. 2 years of management experience in hospitality / food service industry, and Retail Services. Certified in Serv. Safe program (within 6 months of hire.). Required Licenses: Serv. Safe Certification. Qualified candidates must be able to effectively communicate with all levels of the organization. NYU Langone Hospital - Brooklyn provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents.

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