We are seeking a dedicated Director of Telecommunications to join our team. The Director of Network & Telecommunications is a senior technology leader responsible for transforming enterprise networking and unified communications into a resilient, scalable, and service-driven capability that directly enables business outcomes and customer experience excellence. This role provides both strategic vision and operational leadership, driving the modernization of core network and communications platforms while evolving processes, governance, and organizational maturity. The Director acts as a change leader, guiding teams and stakeholders through transformation initiatives that improve reliability, agility, and value delivery across the enterprise. Essential Job Duties and Responsibilities(Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.) Enterprise Strategy & Transformation Leadership. Define and execute a multi-year transformation roadmap for enterprise networking and unified communications aligned to business strategy and customer experience goals. Lead the evolution to a modern, service-oriented, product-aligned operating model. Serve as a catalyst for change by driving adoption of modern engineering, automation, and service management practices. Technology Modernization & Innovation. Lead modernization initiatives including network automation, SD-WAN, cloud connectivity, and Saas-based unified communications (U - Caas) and contact center (C - Caas) platforms. Balance innovation with operational stability to protect mission-critical services. Service Stability & Operational Excellence. Own accountability for availability, performance, resiliency, and security. Establish standardized operating models, service catalogs, SLAs, and governance. Ensure 24 x 7 operational readiness, including on-call responsibilities. People, Culture & Change Management. Lead and develop high-performing teams through technological and organizational change. Foster a culture of accountability, continuous improvement, and outcomes-based delivery. Vendor, Financial & Portfolio Management. Manage strategic vendor relationships and financial planning to support transformation efforts. Stakeholder & Executive Engagement. Partner with executives and business leaders to align capabilities with enterprise priorities. Provide clear, executive-level reporting on performance and transformation progress. Success Measures. Progress against transformation roadmap. Improved service reliability and customer experience. Strong team engagement and operational maturity. Qualifications Employment is contingent on. Background check (company-wide). Results will not be used automatically to disqualify individuals. Instead, the Company will conduct an individualized assessment that considers the duties of the position, the nature and timing of the offense, and any evidence of rehabilitation, in accordance with applicable laws. Drug screen (when applicable for the position)Compliance with healthcare facility credentialing process (when applicable for the position)Valid driver’s license in state of residence with a clean driving record (when applicable for the position)Required Education and/or Experience. High school diploma or equivalent required; Associate degree or higher preferred. Preferred Education and/or Experience. Bachelor’s degree in IT, Computer Science, or related field (or equivalent experience).8–12 years of progressive IT experience with at least 5 years in leadership. Expert-level enterprise networking experience with Aruba and Juniper (switching, routing, wireless, and Aruba Clearpass NAC), Cisco Data Center Switching, Cisco Webex U - Caas, C - Caas, Fortinet Firewalls, and F 5 load balancers. Skills, Knowledge and Abilities. Ability to analyze technical problems and provide resolution; analyze trends to identify solutions. Ability to work in a fast-paced environment with a high degree of flexibility. Effectively communicate in English; both oral and written, with customers, employees and vendors to ensure questions and concerns are processed in a timely manner. Highly organized with excellent leadership skills with the ability to prioritize workload and manage multiple, conflicting deadlines with attention to detail. Interpret a variety of instructions in a variety of communication mediums. Maintain confidentiality and practice discretion and caution when handling sensitive information. Makes judicious decisions in familiar and new situations and contributes to strategic decisions. Multi-task along with attention to detail. Must be skilled in mentoring and reviewing the work of direct reports. Self-motivation, organized, time-management and deductive problem solving skills. Strong judgment and excellent analytical ability.