Are you a culinary leader who thrives in high-energy environments? NC State Dining is looking for a Food Service Supervisor to join our team at Clark Dining Hall. This isn’t an office job—it’s a hands-on leadership role where you will be at the heart of campus life, ensuring thousands of students, faculty, and guests enjoy an exceptional dining experience every day. We are looking for a professional who balances operational grit with a “people-first” philosophy. If you take pride in lead-by-example management and high-quality food service, we want you in the Pack. In this fast-paced role, you will uphold all NC State Dining standards related to customer service as well as food and beverage quality, while ensuring compliance with established policies and procedures. This is a working supervisory position, and supervisors are expected to lead service during peak periods. Key Responsibilities include but not limited to: Supervise daily dining hall operations during assigned shifts. Lead by example in delivering excellent customer service and maintaining high food and beverage quality standards. Ensure all policies, procedures, and NC State Dining standards are consistently followed. Schedule employees and plan daily staff assignments to meet operational needs. Communicate clearly and effectively with team members, customers, and supervisors. Maintain a clean, safe, and efficient work environment in accordance with university and departmental guidelines. Support training and development of staff to promote teamwork and service excellence. Respond to operational needs and challenges with professionalism and adaptability. This role requires physical stamina, including the ability to lift 30 pounds above head and up to 60 pounds on rare occasions, work in hot and cold conditions, and safely handle sharp tools and hot surfaces (all with or without reasonable accommodations). If you take pride in your work, enjoy being part of a collaborative team, and thrive in a dynamic environment where professionalism, adaptability, and customer service matter, this is your opportunity to make a meaningful impact in the heart of campus life. Other Responsibilities Model the Division’s mission and values, introduce the Division’s mission and values to the employees, and foster a positive, cohesive workplace and congeniality among co-workers. Understand the goals and culture of the organization, and understand how employees’ work activities, teamwork, and customer service impact clients. Work with your supervisor and colleagues to understand these goals and the culture. Adhere to all University policies, procedures, and regulations, and Division standard operating practices and protocols. Due to operational needs of the NC State Dining department, an employee may be assigned to work in any NC State Dining department including, but not limited special events. Perform other duties as assigned to ensure NC State Dining business needs are met. Qualifications Minimum Experience/ Education High School diploma or equivalency and one year of experience in food preparation or service activities in a commercial kitchen; or an equivalent combination of training and experience. Preferred Qualifications Previous supervisory experience in high volume food service, hospitality, or a related field including hiring, training, employee relations, coaching and team building Knowledge of equipment, cooking methods, measurements, food sanitation, safety and health codes Proficiency in the use of computers and have the ability to learn new software programs. Strong written and verbal communication skills to effectively communicate with customers, peers and supervisors; and professionally communicate with multiple levels of employees within the University. Proven ability to work effectively in a fast-paced, service-oriented environment. Required License or Certification Serv. Safe certification or the ability to obtain within 90 days of employment. Certification must be maintained as a condition of employment. Valid NC Driver's License required No Commercial Driver's License Required? No Recruitment Dates and Special Instructions Job Open Date 05/20/2026 Earliest Close Date---- (Positions will be posted until 5:00 PM ET on this date. Positions remaining posted after this date are still accepting applications but may close at any time.) 05/28/2026 Notice to Applicants Include ALL relevant work experience on your application and include any employment that is mentioned in the supplemental questions in your work history. Also, any employment listed on your resume needs to be included on your application. Special Instructions Along with your completed application, please include as attachments a cover letter and resume. Position Details Position Number 00109371 Position Type SHRA Position Classification Band Title Food Services Supervisor Position Classification Band Level Journey Position Classification Salary Range $ 38,760 - $ 75,231 Salary Grade Equivalency GN 06 Alternate Option If no applicants apply who meet the required competency level and training & experience requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations. Full Time Equivalent (FTE) (1.0 = 40 hours/week) 1.00 Appointment 12 Month Recurring Mandatory Designation - Adverse Weather Mandatory - Adverse Weather Mandatory Designation - Emergency Events Non Mandatory - Emergency Event Time Limited Position No Time-Limited Appointment Length (if applicable) Department Id 471501 - Dining and Catering Operations EEO