Primary Skills: Audio/ Visual Expertise (Expert), Event Support (Expert), Conferencing Technologies (Expert), Incident Response (Proficient), Zoom Platforms (Proficient) Contract Type: W 2 Duration: 2 Years Location: New York, NY - 10013 (#LI - Onsite) Pay Range: $28/hr - $32/hr #LP Job Summary: This role requires a skilled A/ V Technician to provide high-quality support for events, meetings, and A/ V technology across the organization. The A/ V Specialist will be responsible for daily service delivery, incident resolution, system maintenance, and ensuring seamless operation of all A/ V and conferencing systems, including client-facing Zoom environments. This position is critical for maintaining reliable and advanced A/ V infrastructure. Key Responsibilities: Deliver comprehensive A/ V support for live events, high-profile meetings, and corporate conference rooms. Troubleshoot and resolve technical incidents related to audio, video, and conferencing systems, including QSC, Yamaha, Vizrt, Ross, Barco, Blackmagic, Cisco, and Logitech. Manage and respond to A/ V incidents and requests through ITSM ticketing systems, ensuring timely and accurate resolution. Perform regular A/ V system maintenance, software updates, and readiness checks for conference rooms and collaboration spaces. Provide exceptional customer-facing support, including direct assistance to C-Suite executives during meetings and events. Must-Have Skills: 3-5 years of experience in A/ V technology support, with a strong emphasis on event support. Hands-on expertise with conferencing platforms (Zoom/ Teams), DSPs, and audio/video control systems. Excellent customer service and communication skills, with the ability to interact effectively with all levels of staff, including executives. Domain/ Industry Experience: Corporate A/ V support, Event Technology, Conferencing Solutions. ABOUT AKRAYA Akraya is an award-winning IT staffing firm consistently recognized for our commitment to excellence and a thriving work environment. Most recently, we were recognized Stevie Employer of the Year 2025, SIA Best Staffing Firm to work for 2025, Inc 5000 Best Workspaces in US (2025 & 2024) and Glassdoor's Best Places to Work (2023 & 2022)! Industry Leaders in Tech Staffing As Talent solutions provider for Fortune 100 Organizations, Akraya's industry recognitions solidify our leadership position in the IT staffing space. We don't just connect you with great jobs, we connect you with a workplace that inspires! Join Akraya Today! Let us lead you to your dream career and experience the Akraya difference. Browse our open positions and join our team!