Provide excellent customer service, greeting customers and orienting them to the museum. Provide solutions to visitors and inquiries at the front desk in person, via phone and email. Cross-trained to act be posted in the galleries in addition to front desk and serve as docents and lead meaningful conversation in gallery discussions and push visitors to experience art from a range of perspectives. When in the galleries is responsible for supervising the galleries and engaging guests with additional information about current exhibitions and museum collections. Engage visitors with additional information regarding exhibitions and museum programs. Assist with selling museum memberships to returning visitors. Assist in conducting surveys and post program feedback. Follow museum visitor check in policies and procedures. Provide general museum information regarding upcoming exhibitions and events. Keep an accurate register, manage daily admissions and the Quick. Books REVEL POS software. Maintain records and spreadsheets of museum attendance for monthly, quarterly, and annual reports. Maintain stocks of informational brochures for guests and rotate or replenish as needed. Attendance at initial and ongoing team training sessions is required. Supervise galleries to ensure proper visitor guidelines are followed. Minimum Qualifications. Minimum of 1 year of retail and/or customer service environment with a working knowledge of cashiering, receipt processing, and end of day reconciliation. Knowledge, Skills, and Abilities. English proficiency. Exceptional customer service skills. Excellent communication skills. Passion for museums, art history, and contemporary art. Capable of dynamic interactions and conversations with the public, including UNF communities as well as children, youth, and adults. Strong desire to work collaboratively. Highly reliable, dedicated, responsive to email communication, and punctual. Ability to multi-task and be comfortable working in high traffic areas. Willing to work evenings and weekends. Must be proficient in Microsoft Office Suite applications (Word, Excel, Outlook, etc) and working knowledge of Quick. Books, Access and PowerPoint. Knowledge of point of sale (POS) system. Experience in using and/or training on computerized accounting system, computer software to include the ability to create and maintain spreadsheets and databases Required Qualifications Statement(s) of Understanding.