Greet patients warmly, check them in, and room them for their appointments. Review, explain and resolve patient billing and insurance questions. Serve as a subject matter expert in explaining insurance coverage, explanation of benefits and out of pocket costs to patients in a clear confident and compassionate manner. Enter and update patient information and insurance details accurately. Answer incoming phone calls promptly and professionally, directing calls and taking messages as needed. Collect and process payments accurately when necessary. Perform bi-monthly inventory based on center needs. Attend monthly, quarterly or annual meetings as necessary. Monitor and respond to center emails, text messages and faxes throughout the day, ensuring timely communication and follow up. Ensure compliance with HIPPA and clinic policies. Complete cash deposits at the bank twice weekly and maintain accurate records daily on the End Of Day spreadsheet. Support clinic staff with administrative and clerical tasks as needed. Maintain a clean, organized, patient friendly front desk and waiting area. Keep snacks and supplements organized and stocked. Requirements/ Certifications:High school diploma or equivalent (required); associate degree preferred. Previous experience in a healthcare of front office setting preferred. Strong customer service and communication skills. Ability to handle sensitive patient information with confidentiality and professionalism. Proficiency in basic computer programs and electronic communication (email, fax, etc.)Highly organized and detail-oriented, with the ability to multitask and prioritize. Pass a criminal background check. Clinic Hours M 8-5, T 8-7, W 8-1, Th 7-5, F 8-5, Sat 8-12 (required to work 2 to 3 Saturdays a month)Benefits Health, dental and vision insurance. Disability insurance 401 k with 5% matching. Scrubs provided. PTO - Tuition reimbursement. Employee discount with a plus 1 Compensation: $20 hourly