Establish, maintain, and monitor portfolio health metrics, including delivery timelines, capacity utilization, risks, dependencies, and budget alignment Own portfolio-wide resource management by forecasting, allocating, and rebalancing capacity to meet utilization targets Provide senior oversight for complex, high-risk, and cross-functional software projects and programs Anticipate, assess, and escalate delivery risks related to scope, schedule, cost, resourcing, and technical dependencies Serve as an escalation point for project, delivery, and stakeholder issues not resolved at the individual Project Manager level Partner with Software Project Directors and Associate Directors to support internal subcontract and vendor contracting activities, ensuring scope, estimates, and plans are aligned Review and guide project-level inputs for IS contracting processes, including scope, resourcing assumptions, timelines, and dependencies. Collaborate with IS leadership, Finance, and business stakeholders to ensure contracts align with portfolio priorities, budget constraints, and delivery capacity Monitor contracting-related risks and communicate portfolio-level impacts, options, and recommendations to senior stakeholders Set clear expectations for on-time delivery, operational excellence, portfolio thinking, stakeholder communication, and professional conduct Conduct performance reviews, provide ongoing feedback, and support career development and growth planning Foster an inclusive, collaborative environment that promotes accountability, learning, continuous improvement, and psychological safety Serve as the primary IS point of contact for portfolio-level communication with executive, product, engineering, finance, and business stakeholders Minimum Qualifications: Bachelor’s degree in Computer Science, Engineering, Information Systems, Business Administration, or a related field. 7 years of progressively responsible experience managing complex software projects or programs, including multi-workstream or enterprise-scale initiatives Demonstrated experience supervising and mentoring software project managers and/or software engineers, including delegating work, monitoring performance, and providing coaching and feedback Proven experience owning end-to-end project delivery, including scope, schedule, budget, quality, and client satisfaction Experience supporting or contributing to business development efforts, such as proposal development, project scoping, and cost estimation Track record of identifying, assessing, and mitigating delivery risks and opportunities across multiple concurrent projects Strong working knowledge of software development lifecycles (SDLC) and project delivery methodologies, including Agile, Scrum, and hybrid approaches Proficiency with project management and delivery tools, including Jira (required) and platforms such as Monday.com or equivalent Solid understanding of financial and commercial project management, including budgeting, cost control, margin awareness, and invoicing Ability to translate technical concepts into clear project plans, timelines, and client-ready communications