In the role of Technician- Customer Service & Supply, you will lead the coordination and execution of can graphics and labeling, ensuring all artwork, approvals, and qualifications are completed accurately and on time to support production. While also managing deco plate inventory, master data, and cross-functional alignment with suppliers, customers, and internal teams. Additionally, the position provides critical backup support for production scheduling and planning to maintain efficient operations and on-time delivery. Must be current RMMC Tech Services employee to apply. The Responsibilities: Coordinate all activities related to new can graphics and updates to existing artwork Align internal teams, suppliers, and customers to execute label qualifications on time Manage qualification timelines, build qualification packets, and ensure production readiness Ensure all corporate, legal, customer, and brand approvals are completed prior to production Maintain and update master data, item setup, and artwork tracking systems (e.g., JDE) Oversee deco plate inventory, including tracking, procurement, cost control, and lifecycle management Develop visual controls (labels, signage) to reduce production errors Lead regular qualification reviews and maintain clear communication across stakeholders Provide backup support for production scheduling and planning, including inventory and transportation coordination Manage materials flow (coils, dunnage, finished goods, scrap) to ensure efficient operations and on-time delivery The Other Qualifications: Must be at least 21 years of age. Must be willing to work a 5 x 2 8-hour shift Monday - Friday with possible overtime available Required education and experience: High School Diploma or GED Computer skills: Experience using Microsoft Outlook for email, Excel, and Word.