What you’ll be doing: This position primarily provides administrative and technical support to the Director of the Division of Community & Family Support. This position offers Ongoing Division Support and collaboration on one-time special projects. Additional position duties include, but are not limited to:Managing the Director’s schedule and day-to-day operational needs, such as monitoring the calendar and email. Managing community relations for the Director by serving as the first point of contact for stakeholders, vendors, citizens, legislators, the Governor's Office, and federal, state, and county elected officials. Providing technical assistance on departmental office processes and protocols, such as completing travel documents and correspondence to managers, other Division and Program Managers, and staff throughout the Department. Acting and utilizing information and knowledge to resolve difficult or unusual situations. Develop and implement a tracking system to ensure receipt and accountability for all incoming/outgoing correspondence and/or requests, and to ensure timely responses to external emails and phone calls. Managing the Onbase Approval Process. This position schedules and coordinates meetings, presentations, and speaking engagements; prepares agendas, briefings, and support materials; recommends, prioritizes, and commits Director for speaking engagements, functions, meetings, and presentations with private, non-profit, county, state and federal agencies and other stakeholders or groups regarding various programs and issues; identifies and exercises judgment and skill to resolve any issues, problems, or questions which arise from such requests. Onbase program support, tracking, and responds to all requests requiring the Director’s approval. Provides support to relevant program committees, when necessary. Coordinates with the Office of Program Delivery Director’s Assistant regularly regarding priorities and needs of the Division. Determines the accuracy and relevance of expenditures to ensure cost-effective support of programs and compliance with legislative appropriations and policies. Provide backup support for the DCFS PA team and support the onboarding of new DCFS PAs. Work with CDEC PAs to accomplish CDEC goals as requested Must stay current on all policies and have business acumen on how changes affect the division’s mission and daily operations. Other duties as assigned