AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, were the people who keep the cloud running. We support all AWS data centers and all the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain and were looking for talented people who want to help. Youll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. Youll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And youll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. As a Network Deployment Technician at AWS, you will get to help build and maintain a Cloud Computing Infrastructure across a number of data center and colocation sites in the Americas. The role involves some periods working independently of your team and requires the ability to drive change while maintaining excellent communication. Key job responsibilities Installation and configuration of routers, switches and DWDM hardware. Troubleshoot fiber optic and copper cabling, network installations and configuration. Coordinating colocation remote hands for new capacity installations. Work cross functionally with internal partners to deliver network capacity projects. Resolving data center and facility issues. Identify, coordinate, and remediate outside plant (OSP) connectivity issues. Lead small to mid-size network deployment projects. Building relationships with remote teams to ensure swift response times to events. Performing site audits to ensure safety and quality meets AWS standards. Improving all operational processes within each site and/or cage. Providing status updates to stakeholders via internal tools. Decommissioning of cable and network hardware in collaboration with partner teams as needed. About the team. About AWS Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasnt followed a traditional path, or includes alternative experiences, dont let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, its in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Mentorship & Career Growth Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/ Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, theres nothing we cant achieve in the cloud. Basic Qualifications- Can lift and rack equipment up to 40 pounds- Experience with computer hardware troubleshooting and repair- 2 years of computer networking experience- 5 years of computer hardware experience, including troubleshooting and repairing experience- Experience in one or more IT related fields including networking, Linux administration, Microsoft administration, and/or Cisco network configuration and management- Can bend and lift equipment up to 49 lbs throughout the shift. Preferred Qualifications- Can work in cramped spaces or in elevated locations while adhering to health & safety guidelines- Experience dealing effectively with customers during problem resolution and operating efficiently under pressure- Experience managing work and priorities through a ticketing system- Experience with cabling infrastructure best practices and methodologies- Experience working in a data center environment (racking and stacking gear, cable management, hot/cold aisle containment)- Can work in cramped spaces or in elevated locations while adhering to health & safety guidelines.