Communications Dispatcher II
Bridgewater
Friday, 22 May 2026
Transmits messages from a radio communications base station in accordance with the rules and regulations of the Federal Communications Commission. - Monitors various radio frequencies to receive, evaluate and forward information. - Operates radio transmitting and receiving equipment comprising a system of fixed stations and mobile units. - Maintains records and logs of information such as all messages received and transmitted, weather conditions and individuals or authorities to contact in emergency situations. - Searches files to obtain information in response to inquiries. - Coordinates all radio communications including emergency systems, relays messages and instructions to mobile or fixed stations concerned and operates public address systems and paging devices. - Checks operating condition of equipment and reports malfunctions to proper authority. - Observes, through a closed circuit television system, traffic movements and conditions such as accidents, fires and other hazards affecting traffic in tunnels and on highways or other related structures in order to monitor traffic flow. - Operates lane control devices, related traffic signals, videotape equipment and/or public address systems; check proper operation of lighting, signals and other devices as required in order to improve traffic flow. - Operates teletype equipment to receive and transmit messages. - Oversees and monitors communications activities in order to ensure compliance with governing laws, rules and regulations. - Provides on-the-job training to employees. See also State Job Specifications, available in the Office of Human Resources, or online at HR/ Job. Specs/. Required Qualifications Applicants must have at least one year of full-time or equivalent part-time experience in the operation of police radio receiving/transmitting equipment. - Ability to understand, apply and explain the provisions of the laws, rules, regulations, policies, procedures, guidelines, etc. governing assigned unit activities. - Ability to communicate effectively in oral expression. - Ability to follow and give oral & written instructions - Ability to work accurately with names, numbers, codes and/or symbols. - Ability to gather information through questioning individuals and by examining records and documents. - Ability to assemble items of information in accordance with established procedures. - Ability to maintain accurate records. - Ability to establish and maintain harmonious working relationships with others. - Ability to deal tactfully with others. - Ability to adjust to changing situations to meet emergency or changing program requirements. - Ability to maintain a calm manner, make decisions and act quickly in stressful and emergency situations. - Ability to work independently. - Ability to exercise sound judgment. - Ability to exercise discretion in handling confidential information. Based on assignment, the following additional qualifications may be required at hire: - Ability to operate teletype equipment. - Knowledge of proper telephone procedures for making and receiving agency calls - Knowledge of the terminology, coding, symbols and standard abbreviations used in radio communications. - Knowledge of the methods of operating fixed radio communications equipment. - Knowledge of the methods of operating mobile radio communications equipment. - Knowledge of the laws, rules and regulations governing radio communications equipment. State Job Specifications are available in the Office of Human Resources, or online at HR/ Job. Specs/. Preferred Qualifications - Previous experience in law enforcement and knowledge of Massachusetts police procedures, fire prevention methods and emergency medical procedures. - Passion for and commitment to social justice, racial justice, and civic engagement. Work Environment Bridgewater State University complies with the Americans with Disabilities Act (ADA) to provide reasonable accommodation to qualified applicants and employee with disabilities. To request a reasonable accommodation for the application process, please complete and submit this electronic form: Bridgewater. State. Univ&layoutid=18