This position will assist with auditing work processes and managing projects. This is a professional level job where incumbents perform data audits and analysis, work procedure reviews, project management, conducting studies, or handling special projects. The Program Analyst position serves the Assessors' Office by maintaining policies, procedures, reports, and quality control programs. Essential Duties. Develop and maintain Power-BI Dashboards for analytics, metrics, and workflows. Run daily, weekly, and monthly reports. Provide end user support for hardware and software field tablet issues and updates. Develop and update report SQL scripts. Conduct ad hoc reporting and analysis. Perform SQL data updates to assist with batch departmental processes. Stakeholder Engagement. Create tickets and facilitate resolutions. Coordinate public facing website updates. Technical support and process documentation. Assist with annual Assessors' processes, such as the creation of Notices of Assessment and the county-wide tax digest. Coordinate installation and testing of patches for department CAMA system software. Grade & Salary. Program Analyst I - Grade B 24(1) - From $51,575 to $59,300 Program Analyst II - Grade C 43(1) - $72,136 to $83,800 Minimum Qualifications. Program Analyst I - Bachelor's Degree in Business Administration, or a closely related field;or, an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above. Program Analyst II - Bachelor's Degree in Business Administration, or a closely related field. Two (2) years of professional auditing or analyst experience, including one year of project management experience;or, an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above. Preferred Qualifications. Two (2) or more years of professional experience with Power BI Development. Two (2) or more years experience with relational database such as SQL/ SQL Serve. Other Job Requirements / Information. Valid driver's license from state of residency. Effective 4/11/2023, this position is eligible for the Employee Referral Program. For information related to position: essential duties, knowledge and skills, and physical requirements, please click here. For more information about this department, please click here. Additional Information About Gwinnett County Welcome to Gwinnett County Government. Gwinnett County Government is an award-winning employer that believes in investing in its employees by providing corporate level benefits, a wellness program, professional development opportunities, career advancement, and more. Careers with impact. Gwinnett County sets the standard as a dynamic, vibrant community where all people can enjoy economic opportunities, safe neighborhoods, plentiful greenspace, and recreational facilities. We are committed to hiring those who share our dedication to making life better for our residents and business owners. The culture of superior service that our employees have created reflects that standard and helps staff, residents, and stakeholders remain vibrantly connected. Exceptional benefits. Working for Gwinnett County comes with exceptional benefits, including health coverage, a robust wellness program (Spouses can participate, too!), onsite employee wellness center, longevity pay, tuition reimbursement, and more. The value of Gwinnett County benefits can be up to 49 percent of an individual’s total compensation. World-class community. More than a million residents make up Gwinnett’s diverse community. The County is located just 45 minutes from Hartsfield-Jackson Atlanta International Airport and 30 minutes from downtown Atlanta. Georgia Highway 316 reduces travel time to the University of Georgia to 25 minutes. Gwinnett County is an award-winning employer! Atlanta’s Healthiest Employer by Atlanta Business Chronicle. Green Communities Platinum Certification for Gwinnett County from the Atlanta Regional Commission. Top 100 Healthiest Workplaces in America by Springbuk and PR News. Wire and more! Vision. Gwinnett is the preferred community where everyone thrives! Mission. Gwinnett proudly supports our vibrantly connected community by delivering superior services. Values. Integrity: We believe in being honest, building trust, and having strong moral principles. Accountability: We believe in stewardship, transparency, and sustainability. Equity: We believe in fairness and respect for all. Inclusivity: We believe in engaging, embracing, and unifying our communities. Innovation: We believe in continual adaptation of technology, process, and experience. Hiring Process. Gwinnett County is an Equal Opportunity Employer. For more information regarding our hiring process, please click the links below:Hiring Process. FAQs. Gwinnett County is committed to creating a diverse workforce. As an Equal Opportunity Employer, we prohibit discrimination on the basis of genetic information (including sex), race, color, national origin (including ancestry), gender (identity and expression), sexual orientation, age, marital status, familial status (including pregnancy), disability, military or veteran status, religion, political affiliation, immigration status, homeless status, or any other category protected by law. Reasonable accommodations for qualified individuals with disabilities may be requested. If you need an accommodation during the application, interview, or testing process, contact Human Resources at 770.822.7915 or HR - Employee. Relations@Gwinnett. County.com. This email is only for accommodation requests; for questions related to job postings, use jobs@gwinnettcounty.com.