Under the supervision of the Unit Supervisor or Designee, this part time position helps manage the Firearms Verified Instructor Program, receives and processes applications for Concealed Handgun Permit (CHP) and Firearms Safety Course Eligibility Card (FSCEC) applications from members of the public and performs a variety of clerical and administrative tasks that support the Firearms and Fingerprint Programs Unit (FFPU). EXAMPLES OF ESSENTIAL FUNCTIONS: The following duty statements are illustrative of the essential function of the job and do not include other non-essential or marginal duties that may be required: Receives and reviews Firearms Verified Instructor applications from members of the public ensuring completeness and compliance with C. R. S. guidelines. Makes decisions regarding instructor approvals, denials, suspensions, and revocations. Issues instructor certificates and maintains accurate digital and physical records. Performs monthly, yearly, and as needed audits of the Verified Instructor Program. Receives and reviews Concealed Handgun Permit (CHP) and Firearms Safety Course Eligibility Card (FSCEC) applications from members of the public ensuring completeness and compliance with C. R. S. guidelines. Provides direct communication and customer service to the public in-person and through phone, mail and electronic means. Captures fingerprints using live-scan equipment and takes applicant photographs. Inputs application data into software systems and processes payments via Point-n-Pay. Maintains control of the CBI terminal, including warrant identification, background investigation queries and data entry. Routes application packets appropriately; Scans and archives documents electronically. Responds to and communicates with applicants, local, state and federal law enforcement agencies on records requests, needed information, and status of applications. Provides notary services. Provides coverage for the Fingerprint Technician. Maintains regular and acceptable attendance at such level as determined at the Sheriff’s Office discretion. Is available and willing to work such overtime per day, per week, weekends, or holidays as the Sheriff’s Office determines is necessary or desirable to meet its needs. Performs duties onsite, except those job duties that are customarily or by nature performed offsite. May be assigned other duties as necessary. REQUIRED KNOWLEDGE, SKILLS AND ABILITIES: Knowledge of the Sheriff’s Office procedures. Knowledge and ability to operate computers and commonly used computer software programs including Microsoft Office, as well as any other standard office equipment as required by the position. Understanding confidentiality and CJIS compliance. Ability to work in an organized manner with minimal supervision. Attention to detail and ability to handle multiple tasks at the same time. Ability to apply sound reasoning and decision-making. Ability to establish and maintain effective working relationships with superiors, co-workers, other agencies and the general public. Ability to interact effectively with others and exercise good judgment when dealing with people in sensitive situations. Ability to communicate effectively in verbal and written English. Capacity for developing and /or adapting to new ideas and changing conditions. MINIMUM QUALIFICATIONS: EDUCATION: High School graduate or GED equivalent. EXPERIENCE: Three (3) years of experience involving public contact and providing administrative support. OR Any equivalent of education and experience that satisfies the requirements of the job as approved by the Sheriff. CERTIFICATIONS / LICENSES: None. NECESSARY SPECIAL REQUIREMENTS: Must be able to be certified and/or bonded (i.e., Notary Public). Must be able to obtain NCIC/ CCIC system access and operation certification. Must be able to type 35 wpm corrected. Must possess a valid Colorado driver’s license. Must possess CPR, AED and First Aid certification within the initial status period.