Under general supervision, this position serves as assistant to the General Manager in all aspects of golf operations and food & beverage operations. Has primary responsibility for all aspects of daily golf management and operations including: supervising golf staff; managing and tracking play; protecting and controlling assets; administering tournament and league activities; and providing professional and managerial services to ensure an exceptional golf experience at the facility. Performs duties in a manner consistent with the stated values of the organization. Essential Duties and Responsibilities ESSENTIAL DUTIES AND RESPONSIBILITIES:-Controls and manages daily play. Ensures proper check-in, fee collection and coordination of outside services staff including starters and marshals.-Serves as tournament director for the course. Develops tournament packages for The City of Fort Lupton residents and the non-resident community.-Administers, markets and promotes all activities related to tournament operations.-Develops sales strategies to attract new group customers and administers a sales lead and follow up system to manage the sales process. Upsells Food & Beverage and Merchandise to tournament customers. -Networks, develops and maintains relationships with existing group contacts and potential group contacts.-Builds and maintains a master calendar and tee sheets for all tournaments, leagues, daily play and non-golf activities on an annual basis.-Manages all leagues and clubs for the golf course. Stays informed of and promotes all club activities and services. Communicates necessary information to staff and management throughout the year for all departments. Establishes, coordinates and manages all league play as may be scheduled at the facility.-Responsible for scheduling, booking, contracting and all fiscal requirements for tournament activities. Manage all accounts receivable related to tournament and group play. -Provides scoring, set up, billing, insurance services, gift certificates and merchandise as may be required for tournaments.-Manages and supervises tournament staff to insure quality of organization for tournaments and outings and coordinate all activities related to tournaments. Ensures event execution by collaborating with appropriate department heads. -Coordinates all tournament activities with the outside services staff, food and beverage personnel, maintenance department and pro shop personnel.-Assists in purchasing, receipt, display, inventory, control, promotion and sales of merchandise.-Provides superior customer services, professional advice and assistance to all customers. Responds to complex inquiries and concerns. -Oversees the practice facility operations and range sales.-Implements golf course and clubhouse rules and procedures. Qualifications and Requirements KNOWLEDGE, SKILLS AND ABILITIES:-Familiarity and working knowledge of reservations and POS systems.-Skill in supervising and leading others. Ability to build a team environment and effectively operate tournaments and daily golf operations in a professional manner.-Experience with golf cart fleet operations.-Exceptional communication and interpersonal skills for interacting with customers, staff and vendors.-Ability to conduct oneself in a professional manner and maintain a professional image at all times.-Thorough knowledge of all aspects of golf operations.-Strong organizational and decision making skills. -Familiarity with tournament software systems (Golf Genius and others).-Complete familiarity with the GHIN handicap system of the USGA. QUALIFICATION REQUIREMENTS-Generally a high school diploma or GED equivalent; college degree preferred; -A minimum of three (3) years previous work experience at a golf facility that included administration of tournament programs and the marketing thereof; -Supervisory experience; exposure to Food & Beverage operations; -Completion of Level One or Level Two of the GPTP program of the PGA of America preferred; -PGA membership with active classification in the PGA of America preferred; or any equivalent combination.