Financial Counselor I - APH PATIENT ACCESS
ORLANDO
Saturday, 23 May 2026
? Now Hiring at Orlando Health Arnold Palmer Hospital for Children! ? Are you passionate about delivering exceptional service and supporting families during critical moments in their healthcare journey? Join Orlando Health Arnold Palmer Hospital for Children, a nationally recognized leader in pediatric care and part of one of Central Florida’s most trusted healthcare systems. We are currently seeking a Financial Counselor I (Full-Time, Varies Shift) to join our Patient Access / ED Registration team at the Bert Martin’s Champions for Children Emergency Department & Trauma Center. In this important role, you will help ensure a smooth, supportive, and transparent financial experience for patients and families by: - Gathering and accurately entering patient demographic and insurance information - Verifying insurance benefits and obtaining prior authorizations - Clearly explaining insurance coverage, co-pays, deductibles, and financial responsibilities - Obtaining required signatures and documentation - Coordinating with physicians, payers, and internal departments as needed - Providing compassionate, professional customer service in a fast-paced emergency environment ?? Why Arnold Palmer Hospital? - Over 30 years of compassionate pediatric care in Central Florida - 156 licensed beds dedicated to specialized children’s services - A Magnet®-recognized nursing team known for excellence in patient care - Nationally ranked among “Best Children’s Hospitals” by U.S. News & World Report - Home to a Level One Trauma Center pediatric emergency department ?? Location: Orlando, Florida (Downtown Campus) ?? Shift: Full-Time | Varies ?? Education: High School Diploma or equivalent ?? Experience: 2 years in customer service, financial, or business office setting We are looking for someone who is detail-oriented, compassionate, and committed to providing outstanding service to children and families during some of their most important moments. ?? Make a difference where it matters most—join the Arnold Palmer Hospital team today!