Reporting to the Manager, Outreach Services, the Coordinator, Outreach Services will:Maintain up-to-date information, guidelines, and other resources for branch staff on Lair and other online platforms. Coordinate scheduling, assist in creating and conducting training and curricula for branch staff related to outreach. Coordinate data management, tracking metrics, and assist in regularly monitoring outreach initiatives, programs and services. Coordinate community outreach requests from NYPL library locations and external partners. Attend scheduled outreach events, including planning and setting-up equipment. Support production, promotion, and facilitation of specific programs as required. Provide clear information about NYPL services and programs to both internal and external stakeholders. Assist in the overall planning and development of key initiatives, services, and programs. Help identify opportunities for outreach, programs and collaborations based on research into current trends and innovations, staff training needs, and compatibility with NYPL’s strategic objectives. Help to develop, maintain and coordinate community partnerships that align with the Library’s DEIA mission, that encourage sustainable and innovative collaborations while contributing to outreach priorities helping to connect target communities with NYPL services. Support Bookmobile service on special occasions as needed. Perform related duties and work on special projects as required. Required Education & Certifications. Bachelor’s Degree required. Required Experience. At least 1 year of community outreach, engagement or administrative experience in a large library or non-profit setting. Required Skills Fluency in English and at least one additional language required (Chinese, French or Spanish preferred)Highly collaborative, creative, flexible, and organized person who is dedicated to community engagement principles. High level of initiative in effective community outreach and public programs development and delivery. Strong project development and coordination abilities. Excellent research skills and a strong sense of organization. Excellent interpersonal skills including the ability to collaborate, communicate ideas, generate support, negotiate and resolve conflict. Basic understanding of graphic design Excellent verbal and written communication skills including the ability to produce quality documents, reports and communications in a variety of formats for both internal and external audiences. Commitment to diversity, inclusion and providing high quality public service