Front of House Lead - Field House
Seattle
Saturday, 23 May 2026
If your experience looks a little different from what we've identified and you think you can thrive in this role, we'd love to learn more about you. Research shows that women and members of other under-represented groups tend to not apply to jobs when they think they may not meet every qualification, when, in fact, they often do! We are committed to creating a diverse and inclusive environment and strongly encourage you to apply. A TYPICAL DAY WILL INCLUDE THE FOLLOWING . . . Manages Front of House operations, station assignments and daily break schedules for the Field House, which includes coffee/pastry/juice/smoothie area. In the absence of the Market Manager (Hospitality) or Restaurant Manager, manages all back-of-house and front-of-house Field House operations and production Provides leadership and support in designated food service area of responsibility and is the go-to leadership in the absence of the Kitchen Manager Prepares department product for sale. Participates in establishing and maintaining an integral and collaborative environment. Assists in achieving quarterly financial goals with a focus on gross and labor. Establishes and maintains effective working relationships with employees, guests, market support staff and vendor community. Ensures the adherence to Ready for Business standards throughout food service departments. Works closely with market staff to achieve the timely completion of administrative tasks and operational functions. Assists in the training and development of employees Establishes and maintains a 360-feedback process including guests, staff and leadership. Provides and role models excellent guest service. Maintains the integrity of our brand and marketing expressions. Maintains departments in a neat, clean and orderly manner. Establishes and maintains a culture of safety throughout all food service departments. Ensures food service compliance with local, state and federal laws. Keeps up on industry trends, standards, and changes. Ensures the dissemination of and adherence to all company and department policies. Supports and follows all safety/security policies and sustainability programs. Operates within the Company's Core Values, Company Brand and Business Principles THIS JOB MIGHT BE FOR YOU IF . . . High level of food service product knowledge and enthusiasm for food, cooking, and nutrition Must be a positive team player, leader, and positive role model that can effectively manage through change. Must possess a readiness to manage, train and coach others. Detail oriented, organized with effective time management skills. Excellent guest service skills. Critical thinker with a strong desire to develop proficiencies in schedule writing, inventory management, ordering practices, and forecasting. Understands and upholds ready for business standards Must possess an attitude of service to others Ability to be MAST certified. Must possess an attitude of service to others Demonstrates self-discipline and accountability Must have intermediate or higher computer skills including MS Office. Ability to build and maintain effective relationships and trust with a diverse group of staff, guests, and vendors. Excellent listening, verbal, and written communication skills. Embraces 360 feedback with a commitment to personal and professional development. Displays excellent work ethic. Flexibility to work mornings, afternoons, evenings, weekends, and holidays as needed. Ability to lift and carry 50 lbs. Possesses full body mobility (bending, stooping, twisting, and reaching) with excellent manual dexterity. Exemplifies health department standards. Ability to work in a constant state of alertness and safe manner 21 years or older Entry Level Compensation USD $28.95/ Hr. Maximum Compensation USD $29.95/ Hr.