As an integral part of the patient care team, the Patient Care Technician performs direct and indirect patient care functions under the supervision of appropriately licensed personnel. The Technician is responsible for assisting patients with personal care needs and participates in the plan of care. The technician regularly communicates observations and data collection to the Clinical Associate. This position also collects test specimens as directed according to established procedures and documents patient care activities consistent with data collection and the test performed. The Technician may be required to perform Limited Laboratory Services to include: patient identification and preparation for specimen collection, processing samples for testing, performing required quality control testing and instrument maintenance and function checks, monitoring, recording and reporting tests results to clinicians to include critical values, and maintaining competency/certification of the aforementioned tasks and duties. The Technician assists customers in a friendly, prompt, caring manner, always maintaining the highest level of confidentiality and respect. This position works as part of the care team to meet the needs of the customer and to support team objectives, assisting other team members when necessary. QUALIFICATIONS EDUCATION: High School degree or equivalent required. CERTIFICATION: BLS from the American Heart Association required within 30 days of hire or transfer. CPI (Crisis Prevention Intervention) training required within 1 year of hire or transfer into the role, or until 10/31/25 for existing employees in the role. EXPERIENCE: Ability to speak and write English Language required. Bilingual preferred. At least 8 weeks of Patient Care education or direct patient care experience required; or enrolled in a nursing school or physician assistant program. Knowledge of medical terminology preferred. Interpersonal skills required to effectively communicate with other team members. Candidates for this position must demonstrate the ability to be flexible, set priorities, solve problems and use good judgment in difficult situations. Proficiency in Clinical Applications preferred at time of hire; incumbents within position will be trained appropriately and then skill will be required for this position within 30-60 days from date of hire. PERFORMANCE EXPECTATIONS Demonstrates the ability to perform the department specific competencies as listed on the Assessment and Evaluation Tool. Specialty Certification Required Emergency Room City American Heart Association BLS required upon hire. CPI by 10/31/25 for existing employees, and new employees have 1 year from hire or transfer date. Emergency Room Mainland American Heart Association BLS required upon hire. CPI by 10/31/25 for existing employees, and new employees have 1 year from hire or transfer date. Hammonton Emergency Room American Heart Association BLS within 30 days of hire. CPI by 10/31/25 for existing employees, and new employees have 1 year from hire or transfer date. Trauma ICU American Heart Association BLS within 30 days of hire. CPI by 10/31/25 for existing employees, and new employees have 1 year from hire or transfer date. Critical Care (ICU) Mainland American Heart Association BLS within 30 days of hire. CPI by 10/31/25 for existing employees, and new employees have 1 year from hire or transfer date. Cardiovascular ICU(CVU) American Heart Association BLS within 30 days of hire. CPI by 10/31/25 for existing employees, and new employees have 1 year from hire or transfer date. Critical Care (ICU) City American Heart Association BLS within 30 days of hire. CPI by 10/31/25 for existing employees, and new employees have 1 year from hire or transfer date. Labor and Delivery American Heart Association BLS within 30 days of hire. CPI by 10/31/25 for existing employees, and new employees have 1 year from hire or transfer date. Neonatal Intensive Care Unit/ Intermediate Care Unit American Heart Association BLS within 30 days of hire. CPI by 10/31/25 for existing employees, and new employees have 1 year from hire or transfer date. Mother/ Baby Unit (OB) American Heart Association BLS within 30 days of hire. CPI by 10/31/25 for existing employees, and new employees have 1 year from hire or transfer date. Perinatology American Heart Association BLS within 30 days of hire. CPI by 10/31/25 for existing employees, and new employees have 1 year from hire or transfer date. Medical/ Surgical (2 S, 3 C, 4 H, 5 H, 7 H, 4 M) American Heart Association BLS within 30 days of hire. CPI by 10/31/25 for existing employees, and new employees have 1 year from hire or transfer date. PACU (Recovery Room) & Same Day Surgery American Heart Association BLS within 30 days of hire. CPI by 10/31/25 for existing employees, and new employees have 1 year from hire or transfer date. Psychiatry (1 West 1 Pines) PIP if not a screener American Heart Association BLS within 30 days of hire. CPI by 10/31/25 for existing employees, and new employees have 1 year from hire or transfer date. PIP if Screener (Psychiatric intervention program) American Heart Association BLS within 30 days of hire. CPI by 10/31/25 for existing employees, and new employees have 1 year from hire or transfer date. Pediatrics American Heart Association BLS within 30 days of hire. CPI by 10/31/25 for existing employees, and new employees have 1 year from hire or transfer date. Radiology (radiology admin) American Heart Association BLS within 30 days of hire. CPI by 10/31/25 for existing employees, and new employees have 1 year from hire or transfer date. Cath Lab (Cath lab, EP) American Heart Association BLS within 30 days of hire. CPI by 10/31/25 for existing employees, and new employees have 1 year from hire or transfer date. Oncology (1 South 1 Meadow) American Heart Association BLS within 30 days of hire. CPI by 10/31/25 for existing employees, and new employees have 1 year from hire or transfer date. Endoscopy American Heart Association BLS within 30 days of hire. CPI by 10/31/25 for existing employees, and new employees have 1 year from hire or transfer date. Cardiac Diagnostic American Heart Association BLS within 30 days of hire. CPI by 10/31/25 for existing employees, and new employees have 1 year from hire or transfer date. Progressive Cardiac Care Unit American Heart Association BLS within 30 days of hire. CPI by 10/31/25 for existing employees, and new employees have 1 year from hire or transfer date. Telemetry (2 West/2 Pines, 6 Harmony) American Heart Association BLS within 30 days of hire. CPI by 10/31/25 for existing employees, and new employees have 1 year from hire or transfer date. Radiation Oncology Infusion Services American Heart Association BLS within 30 days of hire. CPI by 10/31/25 for existing employees, and new employees have 1 year from hire or transfer date. Medical Oncology Infusion Services American Heart Association BLS within 30 days of hire. CPI by 10/31/25 for existing employees, and new employees have 1 year from hire or transfer date. Pre-Admission Testing (PAT) American Heart Association BLS within 30 days of hire. CPI by 10/31/25 for existing employees, and new employees have 1 year from hire or transfer date. Acute Partial/ Child Adolescent Program American Heart Association BLS within 30 days of hire. CPI by 10/31/25 for existing employees, and new employees have 1 year from hire or transfer date.