In this opportunity as Director, Customer Trust, you will:Strategy Execution: Help execute a comprehensive customer trust strategy that aligns with and advances overall business objectives. Security and Privacy Delivery: Support compliance with global customer obligations and industry standards, and lead customer-facing components of incident response. Customer Experience: Partner with Product and UX teams to embed trust-building features into our products and services, and develop transparent communications that keep customers informed about our trust initiatives. Cross-functional Collaboration: Work closely with Sales, Marketing, and Customer Service to articulate our trust initiatives to customers and prospects. External Engagement: Represent Thomson Reuters at industry events and customer engagements focused on trust, privacy, and security. Team Leadership: Lead and develop a team that drives customer-centric security awareness, incident response readiness, and proactive risk management. Continuous Improvement: Foster a culture of continuous learning and improvement within the Customer Trust organization. About You. You're a fit for the role of Director, Customer Trust if your background includes:Proven experience in customer trust, security, privacy, compliance, or a closely related discipline within a global technology or information services business. Ability to break down complex problems, develop a clear approach, and drive solutions to execution against intended outcomes. Capability to operate at multiple levels, from leading cross-functional program teams to hands-on solutioning when required. Driven, self-motivated, and highly organized, with a track record of operating effectively with limited guidance in a fast-paced environment. Strong written and verbal communication skills, with the ability to engage senior leaders and external stakeholders, including in regulated and global contexts. Ability to lead and build consensus through influence, partnership, subject matter expertise, and personal integrity in a highly distributed and matrixed work environment. #LI-LP 2 What’s in it For You?