Now is the time to give yourself the work to life balance that you've always wanted, as this is a work from home opportunity! With our hourly incentive pay, we offer limitless earning potential. As a Reservations Sales Coordinator, your primary responsibility will be to answer inbound calls from guests who purchased a promotional vacation getaway. You will be assisting them with booking their travel dates, general questions and/or confirming their upcoming reservation through our central reservation system. The position requires that you maintain a high-level of customer satisfaction, in addition to addressing any escalated customer service issues that may arise. As part of the Reservations Sales Team, you will be helping to deliver on our arrivals, increase revenue for the department and guarantee tour volume for the resorts. Package retention (saving the sale), selling of dates, escalation of calls, retaining the business. Training Hours (6 Weeks):Orientation Day (Friday) –Arrive at our office by 9 am EST. You will show your two forms of ID to HR, pick up equipment, set up at home and be ready for virtual HR Orientation at 1:00 pm EST – 5:00 pm EST. Weeks 1 - 3 (Class Training)– Monday through Friday 9 am- 5 pm EST - Weeks 4 - 6 (Academy)– Monday through Friday 11 am-7 pm EST - Post Training Schedule:Schedule after training: 12:30 pm to 9 pm EST (three days during the week)Saturdays and Sundays- 8-hour shift between following hours: 8 am to 9 pm EST.(Current hours are subject to change based on business needs.) - - Weekend Availability Required - - What You'll bring:High School diploma or GED equivalent. Ability to work flexible shifts to include weekdays, evenings, and weekends to suit business needs . years of customer service, reservations, or equivalent experience a plus . years of call center experience preferred. Proficient working with Microsoft Office is preferred. Sales experience highly preferred. Pay:New hire pay during the first 90 days is $18.00/hour. After the 90 days the pay is $14.00/hour plus incentives with yearly earning potential up to 70 K . - Only candidates from Orlando, FL area (within 50 miles) will be considered at this time - How You'll Be Rewarded:We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Travel Leisure Co. benefits include: Note: Temporary and/or seasonal associates are ineligible for Paid Time Off. Medical Dental Vision Flexible spending accounts Life and accident coverage Disability Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information) Wish day paid time to volunteer at an approved organization of your choice 401 k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information) Legal and identify theft plan Voluntary income protection benefits Wellness program (subject to provider availability) Employee Assistance Program Where Memories Start with You.