ORLANDO HEALTH ARNOLD PALMER HOSPITAL FOR CHILDREN Located on the downtown Orlando Health campus, Orlando Health Arnold Palmer Hospital for Children has been providing compassionate care to the children, teenagers and young adults of Central Florida for more than 30 years. With 156 licensed beds and a team of experts in more than 30 pediatric specialties, the hospital has earned a “Best Children’s Hospitals” recognition by U.S. News & World Report for 14 consecutive years and has been named a Top Children’s Hospital by the patient-advocacy Leapfrog Group. Orlando Health Arnold Palmer has held Magnet® Recognition for nursing excellence and quality patient care since 2013 and several units have earned Beacon Awards for Excellence for employing evidence-based practices to improve patient outcomes and patient and staff satisfaction. Our pediatric Level I Trauma Center and ER is the only Central Florida facility to provide the highest level of emergency trauma care exclusively to children, and Orlando Health Arnold Palmer is the only facility in Florida to achieve Level I Children’s Surgical Verification and Level I Trauma Verification by the American College of Surgeons. Orlando Health Arnold Palmer is part of the Orlando Health system of care, which includes award-winning hospitals and E - Rs, specialty institutes, urgent care centers, primary care practices and outpatient facilities that span Florida’s east to west coasts and beyond. Collectively, our 27,000 team members honor our over 100-year legacy by providing professional and compassionate care to the patients, families and communities we serve. Orlando Health is committed to providing you with benefits that go beyond the expected, with career-growing FREE education programs and well-being services to support you and your family through every stage of life. We begin your benefits on day one and offer flexibility wherever possible, so that you can be present for your passions. “Orlando Health Is Your Best Place to Work” is not just something we say, it’s our promise to you. Come Join Orlando Health Team! Top Reasons to Choose Orlando Health: Competitive Pay: Evening, nights, and weekend shift differentials offered for qualifying positions. All Inclusive Benefits: Student loan repayment, tuition reimbursement, back up elder and childcare, pet insurance, and more for full time and part time employees. Employee-centric: Orlando Health has been selected as one of the 2020 “Best Places to Work in Healthcare” by Modern Healthcare. Committed to Community: Orlando Health provides more than $450 million in total value to the community in the form of charity care, community benefit programs and services, community building activities and more. Forbes Recognizes Orlando Health as a Best-In-State Employer Forbes has named Orlando Health as one of America's Best-In-State Employers for 2021. Orlando Health is the top healthcare organization in the Metro Orlando area to make the prestigious list. "We are proud to be named once again as a best place to work," said Karen Frenier, vice president, Human Resources. "This achievement reflects our positive culture and efforts to ensure that all team members feel respected, supported and valued." Arnold Palmer Hospital for Care Management Department is seeking a Lab Assistant II. The Laboratory Assistant performs specimen receiving and processing duties, registers patients, enters orders in the computer system, centrifuge specimens, labels and aliquot samples, delivers to test site, stores samples, slides, blocks, etc. Responsibilities Essential Functions Provides support in the areas of patient registration, third party reimbursement requirements and regulations. Maintains department supplies and customer supply orders. Demonstrates knowledge of specimen collection and handling requirements. Performs all departmental functions and has a thorough knowledge of hospital and laboratory information systems, to include downtime functions, specimen processing, transportation, billing, reference testing and scheduling. Maintains positive customer service relationships at all times and proactively responds to customer service issues. Processes pathology specimens as appropriate. Trains staff as required. Ability to work flexible hours to meet the needs of the department. Excellent interpersonal skills to work cooperatively with all team members and respond to customer phone calls. Assist in maintaining and cleaning of laboratory equipment, i.e., refrigerators, centrifuges. Follows the established policies and procedures to meet regulatory and accrediting agency requirements. Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards. Maintains compliance with all Orlando Health policies and procedures. Other Related Functions Responsible for maintaining an active role in the laboratory Quality Improvement Program. Maximizes productivity, customer satisfaction and profitability. Documents specimen quality issues. Adheres to infection control and safety practices and keeps a clean and organized work area. Maintains confidentiality of patient record, hospital and departmental matters at all times. Performs filing of reports and requisitions. Assists with charting and report distribution via telephone, fax, or as appropriate. Reads and understands a Physician's laboratory test order. Schedules Pathologists, Histotechnicians or Transportation Reps as needed. Assists with bone marrow collection and processing. May perform phlebotomy as necessary (must have approved competency on file before completing). Qualifications Education/ Training High School Diploma or GED equivalency Licensure/ Certification None. Experience Two (2) years of laboratory experience or patient care experience. Current student seeking higher educational degree or certification in a science field, such as nursing, medical technology, pre-med, or related clinical field may be substituted for up to two years of the required experience.