Initiate and/or maintain ongoing communication with facilities to ensure timely and accurate receipt of each patient's insurance coverage informationo Enter insurance information into billing system - Verify patient insurance with payors including eligibility and benefits related to outpatient kidney dialysiso Update Patient Registration and associated systems accurately and as required - Coordinate and partner closely with Patient Referral Coordinators (PRC) to obtain required documentation for successful patient registrationo Partner with facility and Insurance Management Team to resolve incomplete registrations - Review registration denials received to determine root causeo Resolve patient account errors that cause registration denialso Help identify process changes to prevent failed registrations - Determine Coordination of Benefits as required; maintain current patient account information at all timeso Follow-up as necessary to ensure insurance changes are verified and line of coverage is reset - Submit internal requests, including but not limited to RC - Us, SMARTFORMS, PCS Inquiries, SPA Requests, etc., to ensure accurate and timely claims submission to the correct payor - Complete all ancillary reports and assigned projects within established timeframes - Support Patient Account Representatives and other ROPS teammates as needed - Maintain confidentiality of all company and patient information in accordance with HIPAA regulations and DaVita policies - Other duties and responsibilities as assigned including but not limited to:o Work overtime with little or no notice as neededo Attend team meetings, phone conferences, and training as neededo Know, understand, and follow teammate guidelines, employment policies, and department or company procedures - Consistent, regular, punctual attendance as scheduled is an essential responsibility of this position. Here is what you can expect when you join our Village: - A "Community first, Company second" culture based on Core Values that really matter. - Clinical outcomes consistently ranked above the national average. - Award-winning education and training across multiple career paths to help you reach your potential. - Performance-based rewards based on stellar individual and team contributions. - A comprehensive benefits package designed to enhance your health, your financial well-being and your future. - Dedication, above all, to caring for patients suffering from chronic kidney failure around the world. - High school diploma or equivalent required - Minimum of three (3) years' healthcare reimbursement experience preferred ; experience with admissions, billing, and collections preferred - Demonstrated knowledge of insurance rules, regulations and Coordination of Benefits for federal, state, and managed care payors in multiple states preferred - Basic computer skills and proficiency in MS Word, Excel, and Outlook required. Join us as we pursue our vision "To Build the Greatest Healthcare Community the World has Ever Seen."Why wait? Explore a career with DaVita today. Go to to learn more or apply. What We’ll Provide:More than just pay, our DaVita Rewards package connects teammates to what matters most. Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Below are some of our benefit offerings. Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out. Support for you and your family: Family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave and more. Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform Star. Learning.#LI-JH 4