Clinic Services Representative I - Billing

New Brunswick

Thursday, 28 May 2026

Rutgers, The State University of New Jersey, is seeking a Clinic Services Representative I – Billing for the Eric B. Chandler Health Center at the Robert Wood Johnson Medical School. The primary purpose of the CSRI-Billing position is to coordinate and manage patient accounts within the Eric B. Chandler Health Center and its affiliates. Participates in the organization planning, and implementation of collection procedures. Maintains a system of billing, reporting, and recording. Among the key duties of this position are the following: Responsible for preparing reports to accurately identify all FQHC billable service. Generates electronic and hard copy insurance claims/patient statements from Practice Management System to ensure maximum reimbursement rates. Processes patient /insurance company payments. Assessment of A/ R Report to identify delinquent patient accounts. Updates and processes patient insurance coverage discrepancies. Performs cashier responsibilities FLSA Nonexempt Grade 185 Salary Details Minimum Salary 27.630 Mid Range Salary 28.130 Maximum Salary 28.970 Offer Information The final salary offer may be determined by several factors, including, but not limited to, the candidate’s qualifications, experience, and expertise, and availability of department or grant funds to support the position. We also take into consideration market benchmarks, if and when appropriate, and internal equity to ensure fair compensation relative to the university’s broader compensation structure. We are committed to offering competitive and flexible compensation packages to attract and retain top talent. Benefits Rutgers provides a comprehensive benefits package to eligible employees. The specific benefits vary based on the position and may include: Medical, prescription drug, and dental coverage Paid vacation, holidays, and various leave programs Competitive retirement benefits, including defined contribution plans and voluntary tax-deferred savings options Employee and dependent educational benefits (when applicable) Life insurance coverage Employee discount programs Position Status Full Time Working Hours Standard Hours 35.00 Daily Work Shift Day Work Arrangement This position requires a fully on-site work arrangement. Union Description Teamsters 97 Payroll Designation PeopleSoft Seniority Unit Terms of Appointment Staff - 12 month Position Pension Eligibility PERS Qualifications Minimum Education and Experience Four (4) years of office clerical experience, three (3) years of which shall have been in a physician, hospital or health center billing setting, including management of various types of insurance billing processes. Certifications/ Licenses Required Knowledge, Skills, and Abilities Familiarity with the billing practices of Medicaid and Medicare required. Demonstrated ability to verbally communicate effectively with patient population, facility staff via telephone and in person regarding insurance and/or billing matters. Knowledge of medical and dental terminology is required. Preferred Qualifications Candidates having experience working in a Federally Qualified Health Center a plus. Equipment Utilized Physical Demands and Work Environment Physical Demands: Requires ability to lift and carry objects weighing up to 30 pounds, stooping and \bending, ability to reach and grasp objects, manual dexterity, use of keyboard to enter data and video display terminal to receive/send information. Work Environment: Clinical/ Laboratory/ Office environment. Moderate noise level. Special Conditions Evening and weekend rotation required. Posting Details Posting Number 26 ST 1169 Posting Open Date

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