Build loyalty by ensuring customers have a positive final touchpoint during the IKEA shopping experience - Provides an efficient and accurate checkout experience in various areas of the store - Offers additional products and services such as home delivery, credit card, and IKEA Family card - Resolves customer concerns independently to meet their unique needs and expectations - At IKEA, we are a very family-friendly retailer, that's why we offer IKEA Småland, a place for kids to have fun while our customers shop on their own. - As a Children’s Activity Area Associate, you will: - Contribute to creating a pleasant and safe environment for the children that visit our play facility. - Register children, monitor and entertain children while in the playroom, and maintain a clean and hygienic environment. - Participate in the planning and execution of children’s activities both in and outside of Småland. - Build meaningful and empathetic relationships with children and their caretakers. - Strictly adhere to all IKEA play facility and safety & security policy and procedures. - Support in other areas of the customer experience function as needed, such as cashier and greeter role to provide additional coverage when needed. As a Retail Carts Co-worker ensuring an enjoyable shopping experience for our customers, you will: - Provide friendly and efficient car loading and/or unloading services while keeping the loading zone clean by clearing away straps, excess carts, and cardboard. - Ensure that all physical shopping tools, including carts, pencils, yellow bags, maps, and twine, are adequately stocked and maintained throughout the store during business hours. - Ensure physical shopping tool are filled at closing. - Monitor the condition of physical and digital shopping tools, report any IT issues, and remove any physical stands or tools that are unsafe. - Address customer needs, resolve issues independently, escalate matters to a manager when needed. - Support in other customer service areas such as Full Serve Hand Out (FSHO), Exchanges & Returns, Click & Collect as needed. - When supporting in Full Serve Hand Out (FSHO), provide customers with a simple and efficient handout experience. - When supporting in Returns, ensure products and equipment are properly staged. - When supporting Click & Collect, create a positive customer experience by ensuring accurate order handoff. - Contribute to an environment where the IKEA culture is a strong and living reality that embraces the diversity of co-workers and customers Together as a team At IKEA it’s all about our customers, and in Customer Relations we build and retain long-lasting relationships with new and existing customers in a multichannel retail environment. We’re a diverse team that work together to ensure a positive and joyful experience for all IKEA visitors and customers: we set up services, gather feedback and make things right! Our modus operandi is to connect to people by listening to their personal needs and to create genuine interactions. We’re a bunch of people who are truly passionate about people! Apply now! JOB TYPE – Temporary (Seasonal), Full-Time. BENEFITS ELIGIBLE? No. HOURS – 34-40 hrs/wk. Shift: Retail Environment, must be able to work nights & weekends. The hourly pay rate for this position is $17.50. At IKEA, taking care of our co-workers and their dependents is a top priority. That’s why we offer our eligible, regular co-workers (part-time and full-time) a full menu of benefits and perk options to ?help everyone maintain work and life balance, be well and plan for their future. Join our team and enjoy these benefits and so much more! Generous paid time off, holiday and sick time. Wisely. Pay – get earned wages up to two days early. Paid parental leave (up to 16 weeks)KinderCare tuition discount Retirement and bonus plans. Co-worker discount, meal deal, and referral bonus. Pet insurance program. Education assistance and learning programs. Safety shoe reimbursement 24/7 telehealth visits. Dental and vision plans. Medical and Rx plans (must work min. 20 hrs/wk)A fun and inclusive work environment. Thank you for your interest in applying for this role. The successful candidate may be required to complete a background check as a condition of employment for this role. The starting rate/ salary for this position is 17.5 USD