The Deal Ops Manager, Renewals role supports renewal deal structuring (co-terms, multi-year) within guidelines, primarily involving quote validation in Salesforce/ CPQ and document generation via CLM, alongside managing Deal Ops cases. The role ensures Policy and Data Quality by applying discount guardrails and maintaining system integrity (Salesforce, CPQ, CLM) for revenue recognition. Key to this is Cross-Functional Partnership with Sales, Customer Success, and Legal for strategy and terms, ensuring a smooth handoff to Finance/ Rev. Ops. Finally, the role drives Operational Excellence by monitoring performance, proposing process improvements, and maintaining playbooks and system feedback. About You. Basic Qualifications - 3-5 years of experience in Deal Desk, Deal Operations, Sales Operations, or similar commercial operations role; direct renewal support experience strongly preferred. Other Qualifications - Hands-on experience with Salesforce CRM, including opportunity management, quoting, and reporting. - Experience with CPQ (configuring products, pricing, discounts, and approvals) and CLM (contract templates, order forms, and amendments). - Strong understanding of Saas commercial constructs (ACV/ TCV, term changes, co-terming, ramps, multi-year deals, one-time vs. recurring fees). - High attention to detail and accuracy in quotes, contracts, and system data. - Strong analytical and problem-solving skills; comfortable working with complex deal structures and multiple systems. - Excellent written and verbal communication skills, with experience supporting Sales or Customer Success teams. Workday Pay Transparency Statement. The annualized base salary ranges for the primary location and any additional locations are listed below. Workday pay ranges vary based on work location. As a part of the total compensation package, this role may be eligible for the Workday Bonus Plan or a role-specific commission/bonus, as well as annual refresh stock grants. Recruiters can share more detail during the hiring process. Each candidate’s compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. For more information regarding Workday’s comprehensive benefits, please click here. Primary Location: USA. CA. Pleasanton Primary Location Base Pay Range: $103,100 USD - $154,700 USD Additional US Location(s) Base Pay Range: $87,100 USD - $154,700 USD - Our Approach to Flexible Work With Flex Work, we’re combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.