Senior Director of Product Management – Developer Experience

Alpharetta

Thursday, 28 May 2026

Calling all innovators - find your future at Fiserv. We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Job Title. Senior Director of Product Management – Developer Experience. Senior Director of Product Management – Developer Experience. What does a Senior Director of Product Management – Developer Experience do? We’re looking for a Senior Director of Product Management to lead and elevate our Developer Experience (DX) into a world-class, AI-powered platform that is a true differentiator for our brand. This leader will build on our existing Developer Studio and Test Studio and evolve them into a modern, intuitive, and engaging experience that serves developers and many other personas—from partners and solution engineers to product managers, marketers, and curious learners evaluating our platform for the first time. This is a highly visible, strategic role. You’ll define the vision, lead a team, influence across the organization, and work closely with executives to make DX a growth engine, adoption driver, and reputation builder. What You Will Do. Own the end-to-end product vision and roadmap for our developer experience platform, including Developer Studio and Test Studio. Transform functional tooling into a game-changing, AI-enabled experience that is helpful, intuitive, and delightful. Design experiences for multiple personas, not just developers—external users, internal teams, and partners alike. Establish cross-organizational rigor to source authoritative content and translate it into clear, persona-specific journeys. Lead and grow a team of product managers, setting a high bar for product craft, execution, and outcomes. Partner closely across the company—engineering, product, design, operations, support, sales, and marketing—to drive alignment and delivery. Extend the DX platform to support a growing partner ecosystem, improving partner testing, documentation, and integration experiences. Define and own success metrics (e.g., time-to-value, integration success, adoption, support deflection) and use data to guide decisions. Evangelize the DX vision internally and externally; confidently present strategy and progress to senior leadership. What You Will Need To Have 10 years of product management experience, including 5 years leading teams. Proven experience owning and scaling developer-facing products such as developer portals, documentation, APIs, sandbox/test environments, or integration tooling. A strong track record delivering modern, high-quality product experiences that drive adoption and satisfaction. Experience working cross-functionally at scale and influencing without direct authority. Excellent communication and storytelling skills; comfortable with executive-level discussions. Ability to operate in ambiguity, set direction, and make decisions with incomplete information. Data-driven mindset with experience defining metrics and measuring product impact. Strong business acumen and a marketing lens for positioning and internal evangelism. What Would Be Great To Have. Experience building AI-assisted developer experiences (e.g., guided onboarding, intelligent assistance, personalized learning). Background in payments, fintech, platforms, or API-first businesses. Experience supporting or scaling a partner ecosystem. Exposure to award-winning or industry-recognized digital product experiences. Salary Range$123,500.00 - $216,000.00

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