Certificate Support & Coordination (50%)Maintain all certificate student-related information and records in accordance with FERPA, University, and American Speech-Language-Hearing Association (ASHA) standards and requirements. This includes but is not limited to registration tracking, grade audits, and statistical reporting. Communicate proactively with the Program Director in the event of deviations from expectations. Support enrollment coaches and student support specialists at UW Continuum College (UWCC) with questions, student onboarding, etc. Assist students who require external documentation for funding, scholarships, employment, etc. Support regular information sessions on topics that will help support the success of students. Create quarterly Time Schedule Construction grid and coordinate with counterparts in UWCC for processing. Administer and analyze a variety of student surveys, sharing results with department leadership. Maintain Certificate Program central information resources (HUB) in Canvas. Collaborate closely with faculty and student services director about site changes and student messaging. Manage access for currently enrolled certificate students. Maintain up-to-date resources to support current certificate students with successful completion of the program. Advise and serve as the primary liaison to current certificate students with questions and issues related to policies, requirements, and graduate school preparation. Monitor, triage and respond to inquiries via email, Canvas, Ed. Discussion, and Zoom. Counsel certificate students experiencing academic difficulties regarding options and resources. Student Outreach Coordination (40%)Support a regular schedule of information sessions for the certificate and other programs. Serve as the primary contact between the department and campus recruitment efforts. Develop a target list of and participate in external student recruitment events as department representative. Develop & maintain informational materials for all programs (in coordination with UWCC for fee-based offerings). Triage inquiries from prospective students & respond when appropriate. Miscellaneous (10%)Serve as a support for web or social media endeavors and updates. Serve as back-up to other advising team members and oversee work-study students as needed. Other duties as assigned. Required Qualifications. To be considered for this opportunity your application must demonstrate you meet both the minimum qualifications and additional qualifications listed below. Equivalent education and/or experience may substitute for minimum qualifications except when there are legal requirements, such as a license, certification, and/or registration. Minimum Qualifications. Bachelor’s Degree 2 years experience supporting academic programs in higher education. Applicants who do not meet these qualifications WILL NOT be forwarded to the Hiring Manager. Preferred Qualifications. Background in health sciences, clinical programs, and/or a strong interest in working with students pursuing clinically-oriented careers. Familiarity with fee-based programs and students, including interfacing with UWCC. Working Conditions. This position is guided by externally imposed deadlines from the University, ASHA, PCE/ UWC 2, and external outreach opportunities. Must be flexible and available to work some evenings and weekends as needed, particularly during admissions, orientation and graduation cycles. Position is anticipated to be a hybrid work environment with 60% spent in-person at UW Seattle Office location. Pay Rate Information. The salary information provided below is for a full-time position and will be prorated for part-time. About the Team. The Department of Speech & Hearing Sciences (SPHSC), within the University of Washington’s College of Arts and Sciences, studies all aspects of human communication. We are committed to advancing the scientific understanding of speech, language, and hearing and its associated disorders, and to improving the lives of people with communication challenges across the life span. The department’s faculty are nationally and internationally recognized as leaders in their fields, and many engage in interdisciplinary investigations with other UW schools, colleges, centers, and institutes. We are dedicated to promoting inclusivity in the field through training clinicians and researchers that bring diverse perspectives and serving historically marginalized and underserved communities. Our doctoral program is one of the largest in the nation and our clinical master’s program is consistently ranked among the top 10 nationally by U.S. News & World Report. Graduate clinicians receive hands-on clinical training in community-based schools and health care facilities, as well as in our non-profit UW Speech and Hearing Clinic, where students provide free diagnostic and treatment services to thousands of area residents.