Instructional Resource Associate – Dental Lab (Specialized Care Coordinator), College of Dentistry
Iowa City
Thursday, 28 May 2026
The University of Iowa College of Dentistry is seeking a Specialized Care Coordinator to join our Clinic Administration department! In this role, you’ll help bring smiles to life by designing and fabricating restorations and appliances using advanced CAD/ CAM technology alongside traditional techniques. Every day blends problem-solving, precision, and collaboration with students, faculty, and clinical teams in a fast-paced educational environment. For a full job description, please send an e-mail to COD-Requisitions@iowa.uiowa.edu. Job Duties: - Oversee digital dental lab workflows including scanning, CAD/ CAM design, fabrication, quality control, and coordination with faculty, students, and external labs. - Operate, maintain, calibrate, and troubleshoot lab equipment such as scanners, 3 D printers, milling machines, curing units, and furnaces. - Design and fabricate dental restorations and appliances using digital and conventional methods (e.g., crowns, dentures, splints, surgical guides). - Ensure case accuracy, quality assurance, timely completion, and proper documentation of lab procedures. - Maintain inventory, supplies, cleanliness, preventive maintenance, and cost-effective lab operations. - Serve as a resource for digital workflows, surgical guides, and restorative department support, staying current with emerging CAD/ CAM technologies. - Support student, resident, and faculty education through demonstrations, lab instruction, workflow development, and feedback. - Collaborate across departments through cross-training, backup lab support, and related restorative and athletic mouth guard fabrication activities. Specialized Care Coordinator – PVA 2 College of Dentistry – Dental Administration. Salary: $75,596 to commensurate (Pay Grade: 5 A) Schedule: Monday – Friday, 8:00 am to 5:00 pm May require some work outside of designated business hours REQUIRES: - Bachelor’s degree in Dental Technology, CAD/ CAM Technology, Dental Laboratory Technology, or related field, or equivalent combination of relevant education and relevant experience. - 3 - 5 years’ hands-on experience with conventional and digital fabrication technologies, including:o intraoral scanning,o CAD design of dental restorations and appliances,o CAM production workflows (milling and 3 D printing),o post-processing techniques, ando use of industry-standard dental CAD software (e.g., 3 Shape, exocad, CEREC, In. Lab). - Excellent written, verbal, and interpersonal communication skills. Highly Desirable: - Experience fabricating dental appliances in a clinical, academic, or production dental laboratory environment (conventional and digital). - Demonstrated experience overseeing laboratory workflows, including case tracking, prioritization, and turnaround time management. - Experience troubleshooting digital workflows and laboratory equipment. - Experience operating, maintaining, and performing routine calibration of dental laboratory equipment, including CAD/ CAM systems. Desirable: - Demonstrated ability to ensure quality and accuracy in dental restorations and appliances. - Experience delivering educational instruction in a laboratory or clinical setting, including developing instructional materials or tools to support skill development. - Experience with implant planning and surgical guide design software (e.g., Simplant, Real. Guide or similar). - Demonstrated ability to balance teaching responsibilities with patient care priorities in an academic or clinical environment. - Experience developing and improving laboratory workflows, including creating instructional processes and evaluating new technologies, materials, or techniques. - Experience coordinating with external commercial dental laboratories and vendors. Position and Application Details: