Conducts advanced patrol operations in assigned areas, focusing on crime prevention, public safety, and community trust-building. Responds to suspicious activity and emergency calls, independently assessing situations and taking appropriate enforcement or safety actions. Enforces applicable agency, city, county, state, and federal laws and ordinances. Manages and resolves conflicts, calms volatile situations, and provides crowd direction and control during incidents and events. Conducts community outreach and delivers presentations to community and employee groups on safety, crime prevention, and enforcement initiatives. Conducts complex evidence collection and documentation at incident scenes; interviews victims, witnesses, and suspects; and prepares evidence for court. Coordinates investigative activities with investigative and legal personnel, and provides testimony in court as required. Leads enforcement of fare compliance and conducts regulations, including enforcement operations and follow-up investigations. Prepares affidavits for arrest and/or search warrants, files criminal complaints, and coordinates with other law enforcement agencies on investigative matters. Transports and processes prisoners to booking facilities, ensuring compliance with custody procedures and safety protocols. Maintains accurate records and prepares detailed incident and crime reports, ensuring documentation meets legal and departmental standards. Serves warrants and subpoenas in accordance with agency procedures and legal requirements. Assists in the planning, development, and delivery of training programs aligned with Metro strategic goals and applicable policies and regulations. Provides operational support and training assistance to new officers, ensuring they meet performance expectations and are prepared for field assignments. Delivers refresher and compliance training to existing personnel to maintain operational readiness and regulatory complianceSupports the assessment and tracking of trainee performance, providing constructive feedback to enhance skills and professional development. Provides mentorship and technical support to officers, contributing to improved performance and operational consistency. May be required to perform other related job duties Minimum Qualifications Education. Be a high school graduate, or. Pass the General Education Development (GED) test or other high school equivalency test approved by the CDE, or. Have attained a two-year, four-year, or advanced degree from an accredited college or approved institution (GC 1031)Experience. Three years of relevant experience in a related field such as security, law enforcement, or public safety is preferred. Certifications/ Licenses/ Special Requirements. Lateral Peace Officers must possess a valid California POST Basic Certificate and be currently or previously employed as a full-time salaried Peace Officer in the State of California. Out of state sworn Peace Officers will be required to obtain a CA POST Basic Certificate and California State Driver’s License within a specified time and must be currently employed as a full-time salaried Peace Officer in the United States. Must possess a valid California Class C Driver License and have a satisfactory driving record. Must remain firearm qualified. Must pass enhanced background investigation, psychological evaluation, and medical examination. Positions in this job classification are considered safety-sensitive and subject to drug and alcohol testing, including random testing, under Federal Transit Administration (FTA) regulations Essential Knowledge Knowledge of (defined as a learned body of information that is required for and applied in the performance of job tasks)Basic law enforcement terminology and concepts. Techniques for dealing with varied groups of people. Standard record keeping and report writing procedures and techniques. Research and report preparation methods. Principles, techniques and methods used in the police background investigation process. Research and report preparation methods. Basic theories, principles, and practices of training program development. Skill in (defined as the proficient manual, verbal, or mental utilization of data, people, or things)Analyzing situations, identifying problems, recommending solutions, and taking immediate action as necessary. Thinking critically and making sound decisions. Communicating effectively orally and in writing. Observing and reporting. Planning and facilitating training sessions Ability to (defined as a present competence to perform an observable behavior or produce an observable result)Observe and accurately recall places, names, faces and incidents. Understand and follow oral and written directions. Interpret and apply complex laws, procedures and policies. Use two-way radio communication equipment effectively. Drive a motor vehicle safely. Establish and maintain effective working relationships with those contacted in the course of the work. Maintain accurate records and prepare clear, concise and competent reports. Handle firearms in a safe and proper manner. Use verbal and tactical strategies to de-escalate situation. Lift and carry equipment and boxes weighing up to 50 pounds. Interpret and apply rules, regulations, general orders and policies. Maintain confidentiality. Exercise independent judgement. Provide work direction and guidance to junior staff members. Read, write, speak, and understand English.