Provide solutions to onsite unit failures, including the Engine, drivetrain, power end, fluid end, and accessories associated with waterblasting equipment. Diagnose, troubleshoot and perform repairs on FPT diesel engines and Jetstream pumps. During standard business hours and after hours as needed, provide phone support to Rental Centers. Collaborate with Customer Service, Engineering, and FPT distributors to collect and analyze repeatable problems and infant field failures. Generate Non-Conformance Reports with Jetstream internal software, Wave. Analyze, troubleshoot, and document resolution for warranty repairs in accordance with FPT procedures. Provide training & assistance to all Rental Centers in identifying and resolving FPT unit concerns. Coordinate business travel with Rentals and/or Customer Service Schedule. Document repair work and communicate findings to CS, Rentals, and Engineering as necessary. Successfully complete FPT Service training to ensure diagnosis and repairs meet FPT quality and safety standards with appropriate documentation. Comply with defined safety standards and personal protective equipment requirements. Willing and able to travel up to 60% Perform other duties and assignments as requested by Manager. Requirements High School diploma or GED equivalent, required Strong preference given for Associates in a technical discipline or Diesel Tech Certification 5 years related experience; maintenance & repair on diesel engines, FPT preferred. Knowledge of high-pressure reciprocating pumps and/or waterblasting equipment preferred. Experience working with electrical, hydraulic and/or mechanical systems Read and interpret technical manuals. Strong written and verbal communications abilities, professional demeanor, required Ability to obtain a passport for international travel Posses a valid Driver's License Ability to lift up to 50 lb. and climb stairs and ladders Operate forklifts, overhead cranes, and other shop equipment safely & within company guidelines. Working knowledge of standard hand tools and computer programs (MS Office Products) About Us Jetstream has been rated as a Top Workplace in Houston by the Houston Chronical 4 years in a row because we truly care about everyone our team! We have a competitive pay structure, full benefits, breakfast tacos every other Friday, Employee Appreciation Day, Independence Day Party, Annual Chili Cook-off, Halloween Pumpkin Contests, Ugly Holiday Sweater Contest, and monthly All Employee Meetings. We strongly believe in ONE TEAM. Come join our team to see what it means! Benefits of Employment In addition to excellent career growth opportunities, Federal Signal Corporation offers a wide array of benefits including: annual bonus potential, insurance (life, medical, dental, vision), paid holidays, paid vacation, 401(k) with matching contributions and tuition reimbursement. We provide our employees with a smoke-free, drug-free workplace. Federal Signal Corporation (NYSE: FSS) builds and delivers equipment of unmatched quality that moves material, cleans infrastructure, and protects the communities where we work and live. Founded in 1901, Federal Signal is a leading global designer and manufacturer of products and total solutions that serve municipal, governmental, industrial and commercial customers. Headquartered in Downers Grove, IL, with manufacturing facilities worldwide, the Company operates two groups: Environmental Solutions and Safety and Security Systems. For more information on Federal Signal, visit: www.federalsignal.com. The Company is an