> For those who want to keep growing, learning, and evolving. We at Kelly® hear you, and we’re here for you! We’re seeking a Chat Support Agent to work at Nissan in Smyrna, TN. Sound good? Take a closer look below. You owe it to yourself to consider this great new opportunity. Job details: Pay Rate: 24.00/hr Schedule: Mon- Thurs onsite 7 am-4 pm and Fridays remote after training Why you should apply to be Chat Support Agent: - Join a leading automotive brand known for its commitment to innovation and customer satisfaction. - Enjoy a collaborative work environment that values teamwork and communication. - Benefit from opportunities for professional growth and development within the company. - Work with cutting-edge technology and tools to support dealership operations effectively. What’s a typical day as Chat Support Agent? You’ll be: - Providing help desk assistance and direction on chat to dealership service, parts, and warranty departments, fielding general inquiries regarding vehicle maintenance, service, or repair. - Documenting all cases with required information, searching databases for similar matches, and closing out completed cases. - Analyzing decisions from the customer's viewpoint and recommending actions that align with customer needs and values. This job might be an outstanding fit if you: - Have good interpersonal and communication skills, with a typing speed of at least 40 WPM. - Bring two or more years of experience in a professional environment, preferably in automotive service or IT. - Hold a high school diploma (AA degree preferred) and possess basic knowledge of Microsoft Office products, including Outlook, Word, Excel, and PowerPoint.