> For those who want to keep growing, learning, and evolving. We at Kelly® hear you, and we’re here for you! We’re seeking a Senior Records Representative to work at a premier client in Houston, TX. Sound good? Take a closer look below. You owe it to yourself to consider this great new opportunity. Salary/ Pay Rate/ Compensation: Salary- $19.00/hour . Work Schedule: Monday- Friday- 8:00 am- 5:00 pm What’s a typical day as Senior Records Representative? You’ll be: - Responding to inbound and outbound calls and emails while managing escalations and the “do not call” list. - Communicating with custodians to confirm receipt of record requests and ensuring timely delivery. - Acting as a liaison between custodians and Customer Service Representatives to facilitate efficient record retrieval. This job might be an outstanding fit if you: - Have 2-4 years of experience in a fast-paced customer service contact environment (B 2 B preferred). - Possess proven success in collections and/or customer service with a stable work history. - Are experienced with Customer Relationship Management (CRM) software. - Hold a High School Diploma or equivalent; relevant college coursework or certification is preferred. Why you should apply to be Senior Records Representative: - Join a dynamic team that values customer service and operational excellence. - Work in a supportive environment that encourages professional growth and development. - Enjoy a standard Monday to Friday schedule with regular business hours. - Be part of a reputable organization known for its commitment to quality and customer satisfaction.