Rutgers, The State University of New Jersey, is seeking a Clinic Service Representative II – Registration for the Eric B. Chandler Health Center at the Robert Wood Johnson Medical School. The primary purpose of the Clinic Service Representative II-Registration is to perform a variety of simple and complex registration activities at the Eric. B. Chandler Health Center and its affiliate sites under limited supervision. Among the key duties of this position are the following: Provides efficient and courteous services when scheduling patient’s appointments. Utilizes computer to process full registration information for new/established patients at every visit. Receives, reviews and responds to routine and complex inquiries from patients, colleagues, practice physicians, State Presumptive Eligibility department staff members. Performs cashier duties. Responsible for generating daily reports. Communicates work-related problems to the Team Supervisor or Assistant Manager, Patient Business Services. FLSA Nonexempt Grade 177 Salary Details Minimum Salary 26.480 Mid Range Salary 26.980 Maximum Salary 27.790 Offer Information The final salary offer may be determined by several factors, including, but not limited to, the candidate’s qualifications, experience, and expertise, and availability of department or grant funds to support the position. We also take into consideration market benchmarks, if and when appropriate, and internal equity to ensure fair compensation relative to the university’s broader compensation structure. We are committed to offering competitive and flexible compensation packages to attract and retain top talent. Benefits Rutgers provides a comprehensive benefits package to eligible employees. The specific benefits vary based on the position and may include: Medical, prescription drug, and dental coverage Paid vacation, holidays, and various leave programs Competitive retirement benefits, including defined contribution plans and voluntary tax-deferred savings options Employee and dependent educational benefits (when applicable) Life insurance coverage Employee discount programs Position Status Full Time Working Hours Standard Hours 35.00 Daily Work Shift Day Work Arrangement This position requires a fully on-site work arrangement. Union Description Teamsters 97 Payroll Designation PeopleSoft Seniority Unit Terms of Appointment Staff - 12 month Position Pension Eligibility PERS Qualifications Minimum Education and Experience Two (2) years of experience in physician, hospital or health center billing setting, including management of various types of insurance billing processes. Certifications/ Licenses Required Knowledge, Skills, and Abilities Bi-lingual (English/ Spanish) skills required. Demonstrated knowledge of medical terminology is required. Must be familiar with the billing practices of Medicaid and Medicare and other third party payors. Requires working with office equipment and confidential patient records and correspondence. Required to proofread and check documents for accuracy. Preferred Qualifications Candidates having experience working in a Federally Qualified Health Center a plus. Equipment Utilized Physical Demands and Work Environment Physical Demands: This position requires standing, walking, use of hands to finger, handle or feel, ability to reach with hands and arms 1/3 of the time; ability to talk or hear up to 2/3 of the time and sitting over 2/3 of the time. Must have clear vision at 20 inches or less (close vision). Work Environment: Moderate noise level. Special Conditions Evening and weekend rotations required. Posting Details Posting Number 26 ST 1174 Posting Open Date