Administrative & Executive Support - Provide proactive administrative and logistical support that enables leaders to focus on strategic priorities. - Manage complex calendars, meeting logistics, and scheduling; anticipate conflicts and resolve issues independently. - Coordinate end-to-end travel arrangements and process expense reports accurately and on time. - Draft, prepare, and distribute professional correspondence, reports, presentations, and meeting materials. - Prepare large datasets, reports, and presentation materials for senior leadership and internal or external meetings. - Maintain organized electronic files, SharePoint sites, and databases with strong version control and file hygiene. - Handle sensitive and confidential information with a high level of discretion and professionalism. Business & Broker Support - Provide timely and accurate support related to broker and agency activities, as applicable. - Update and maintain business opportunities, relationships, and reporting in Salesforce and other internal systems. - Partner with internal teams to support onboarding, changes, and agency needs. - Gather data and prepare analyses, reports, and presentations to support business unit priorities. Customer Service & Partnership - Serve as a reliable point of contact for leaders and internal partners, responding promptly and professionally. - Apply sound judgment and initiative to identify solutions and escalate complex issues appropriately. - Adapt effectively to changing priorities while maintaining a high standard of service and accuracy. Office & Project Support - Assist with special projects as needed, with quality, accuracy, and timely execution. - Ensure final deliverables are complete, meet quality standards, and achieve intended outcomes. - Coordinate meetings, events, and team activities as needed. - May serve as a facilities and office liaison, including supply management, equipment coordination, and vendor support. - Process invoices, accounts payable activities, and other operational requests as required. Qualifications. Education & Experience - Some college coursework preferred (Business, Accounting, Marketing, or related field). - Typically 4 years of administrative experience, preferably supporting leaders or teams in a professional services or corporate environment. Skills & Capabilities - Strong written and verbal communication skills with professional judgment and tone. - Excellent organizational skills with the ability to manage multiple priorities and deadlines. - Strong interpersonal skills with the ability to collaborate effectively across levels and functions. - Ability to work independently, anticipate needs, and resolve issues proactively. - Intermediate proficiency in Microsoft 365 (Outlook, Teams, Word, PowerPoint, Excel); strong PowerPoint and Excel skills preferred. - Experience using AI productivity tools (e.g., Copilot or similar) and comfort learning new technologies. - Familiarity with data analysis or reporting tools (e.g., Power BI, Looker) is a plus.#LI-SM 1#LI-HYBRID - In San Francisco, the base pay range for Administrative Assistant II is $69,700 to $87,100. Salary determinations are based on various factors, including but not limited to, relevant work experience, skills, certifications and location. In certain jurisdictions, CNA is legally required to include a reasonable estimate of the compensation for this role. In District of Columbia, California, Colorado, Connecticut, Illinois, Maryland, Massachusetts, New York and Washington, the national base pay range for this job level is $35,000 to $65,000 annually. Salary determinations are based on various factors, including but not limited to, relevant work experience, skills, certifications and location. CNA offers a comprehensive and competitive benefits package to help our employees – and their family members – achieve their physical, financial, emotional and social wellbeing goals. For a detailed look at CNA’s benefits, please visit cnabenefits.com.