Analyze escalation demand trends. Analyze operational data and performance to identify gaps, inefficiencies, and compliance. Develop, maintain, and report key performance metrics related to backlog, fulfillment, and service levels amongst different demand types. Partner with cross-functional teams within the service supply chain to drive project completion, resolve issues, and cross-functional workflows. Drive continuous improvement initiatives focused on process standardization and automation. Investigate order delays and system issues – providing root cause analysis and corrective actions. Ensure data accuracy across several reporting tools. Assist with developing and documenting S 4 HANA business requirements. Required Qualifications:Bachelor’s degree in Supply Chain, Business, Operations, Analytics, or related fields. Strong analytical and problem-solving skills. Experience working with data, metrics, and reporting tools. Proficiency in Microsoft Excel, Word, PowerPoint, Vizio, Power BI, AI or similar analytic tools is a plus. Strong communication and collaboration skills with the ability to work across multiple teams. Detail-oriented with a continuous improvement mindset. Preferred Qualifications:Experience in supply chain, order management, or logistics. Familiarity with ERP systems such as SAP or similar platforms. Lean, Six Sigma, or process improvement methods. Minimum Qualifications. Bachelor's Level Degree and 0 years related work experience. Base Pay Range: $51,100.00 - $86,900.00 Annually. Primary Location: USA-MI-Ann Arbor-KLAKLA’s total rewards package for employees may also include participation in performance incentive programs and eligibility for additional benefits including but not limited to: medical, dental, vision, life, and other voluntary benefits, 401(K) including company matching, employee stock purchase program (ESPP), student debt assistance, tuition reimbursement program, development and career growth opportunities and programs, financial planning benefits, wellness benefits including an employee assistance program (EAP), paid time off and paid company holidays, and family care and bonding leave. Interns are eligible for some of the benefits listed. Our pay ranges are determined by role, level, and location. The range displayed reflects the pay for this position in the primary location identified in this posting. Actual pay depends on several factors, including state minimum pay wage rates, location, job-related skills, experience, and relevant education level or training. We are committed to complying with all applicable federal and state minimum wage requirements where applicable. If applicable, your recruiter can share more about the specific pay range for your preferred location during the hiring process.