Perform administrative and support activities for the sales and service departments, such as answering phones and assist walk in customers in the showroom Assist the department managers in day-to-day activities and paperwork Enter sales leads and service requests Complete all billing related processes and requirements for sales and service orders Ensure that all parts and labor are costed and invoiced correctly on each job ticket, enter adjustments if required, and check that special requirements are followed Track jobs for billing balance and seek resolution Participate in weekly departmental meetings to ensure orders are being processed and proceeding in a timely manner Maintain electronic billing folders and meet all monthly cutoff billing dates Review and analyze monthly reports, identify errors/trends, and research for resolutions General administrative duties to include answering telephone calls, receiving, and directing. visitors, showroom sales, bank deposits, utilizing various software systems, ordering supplies, filing, scanning, and faxing Other responsibilities as assigned Job Qualifications: Some accounting, bookkeeping, ERP/ CRM experience preferred Proficient computer skills; Outlook, Excel, Word, ERP, data management Strong attention to detail Possess excellent assessment and problem-solving skills Ability to multi-task and work efficiently in a fast-paced work environment Representing the company in a professional manner with excellent customer service skills Good verbal/written communication and interpersonal skills and the ability to effectively collaborate with supervisors, co-workers, and other personnel Previous experience in billing, finance, accounts payable, or administrative positions is preferred What We Offer Comprehensive