Plan, manage, and facilitate executive briefings, general sessions, and presentations from initial request to post-event follow-up. Design and customize the customer experience journey for Palo Alto CWC and content based on account-specific needs to identify and deploy best solutions. Lead discovery and agenda planning, acting as the technical advisor for visit/briefing agendas with Sales, ensuring every step aligns with customer priorities and our solution capabilities. Prepare with purpose: lead pre brief calls to gather customer insights / pain points. Translate needs into solutions: Translate ITD - Ms requirements into tailored technical solutions and demo paths that make value tangible. Lead technical tours: Host product deep dives and lead immersive technical tours during customer visits at the Austin CWC. Supports deployment and execution of customized customer experience for assigned segment/product/solutions. Coordinate with various departments to gather relevant information, Subject Matter Experts attendance and materials for briefings. Develop and maintain briefing schedules, ensuring all parties are informed of updates and changes. Liaise with executives, staff, and external stakeholders to ensure briefing objectives are met. Oversee the creation and distribution of briefing materials, such as presentations, agendas, and reports. Learn and maintain a current knowledge of HP products, strategy, and storytelling as well as stay updated on industry trends and current events to ensure content is relevant, engaging, and informative. Capture customer feedback through approved channels; leverages learnings to improve CWC experience and provide insight to stakeholders throughout HP. Evaluate the effectiveness of briefings and implement improvements as necessary. Coordinates initiatives that support Customer Experiences Program. Education & Experience Recommended. Four-year or Graduate Degree in Computer Science, Marketing, Business Administration, or any other related discipline or commensurate work experience or demonstrated competence. Typically has 8 years of work experience, preferably in technical role, project management, product management, program management, or a related field or an advanced degree. Qualifications. Superb organizational and project management skills. Excellent verbal and written communication skills. Proficient level of English. Additional languages would be a plus. Experience in Video Conferencing Solutions. Consultative Approach: Ability to uncover technical pain points and align solutions to business outcomes. Content Development & Presentation: Skilled in creating and delivering engaging technical content. Customer-Centric Mindset: Deliver technical experiences that drive success. Preferred Skills. Presentation and storytelling skills: able to select from large amounts of content and articulate it in a sensitive and targeted way. Familiarized with consultative selling. Strong attention to detail and problem-solving skills. Strong interpersonal skills; ability to work as part of a team. Ability to maintain confidentiality and handle sensitive information. The pay range for this role is $105,050 to $161,800 USD annually with additionalopportunities for pay in the form of bonus and/or equity (applies to United. States of America candidates only). Pay varies by work location, job-relatedknowledge, skills, and experience. Benefits: